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Job Details


Manager, Service Inventory (Onsite) (R458736)

Customer Service

Assistant Manager



Kalamazoo, Michigan, United States

About Stryker

Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes.

We are proud to be named the #5 World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine. Learn more about our award-winning organization by visiting

Why supply chain at Stryker?

As a member of our Supply Chain team, you will make a daily impact on the lives of others. Apply today and you will get a chance to work with high-functioning, driven people who all have the same mission of making healthcare better. Plus, we have an award-winning culture and were recently named the #5 World's Best Workplace by Fortune!

Who we want-

Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.

Talent developers. Growth-oriented managers who recruit and hire top-performing talent and prioritize the development of their team members.

Strategic thinkers. People who enjoy analyzing data or trends for the purposes of planning, forecasting, advising, budgeting, reporting, or sales opportunities.

What you will do-

The employee must work 100% at a Stryker office or business site. You will direct, plan, and oversee the Inventory Control Team, which includes, Material Handlers, Field Inventory Coordinators, Order and Inventory Control Coordinator and a Service Process Lead. You will be involved in system maintenance, inventory control and accuracy, root cause analysis, physical inventory, supplier packaging, labeling, and manufacturing engineering initiatives impacting inventory storage. You will lead the development and implementation of specific strategies and projects related to cost reduction, efficiency, safety, and continuous improvement initiatives.


  • Lead the development and implementation of strategies and goals for material handling and inventory in support of overall divisional business objectives.

  • Anticipate line down and component shortages and partner with production leaders and purchasing and demand planning to avoid increased customer downtime

  • Keeps informed of all new developments relative to materials and makes recommendations designed to reduce costs and improve systems

  • Plans, organizes, and sets goals for the inventory control team to best utilize personnel to achieve long and short-term goals

  • Partner with IS/Accelerate to reduce the number of discrepancies between systems as it relates to inventory (Service Max, SAP and SFDC).

  • Influence and partner across Service Depot, Kenco, Field Service and Business Unit leadership to create standards around ordering practices, and trunk stock, component asset management

  • Develop and implement cycle count programs for inventory coverage across the Service Depot, Kenco and Field Service

  • Responsible for material flow between Kenco, GQO, depot repair teams, and field service

  • Manage the relationship and performance of Kenco’s on time shipments, receipts and expenses and monthly billings.

  • Sets overall group goals and priorities and evaluates subordinate’s performance against those goals and priorities.

  • Recruits, develops and engages inventory control personnel

  • Responsible for inventory control group complying with company policies and corrective actions

  • Drive a culture of continuous improvement through the support of business and process improvements including but not limited to 6S, lean manufacturing initiatives, etc.

  • Evaluate employee performance through various means, such as talent reviews and common annual reviews, and enforcing company policies through appropriate disciplinary measures. Work collaboratively to develop and drive accountability for meaningful performance objectives

  • Achieve employee engagement by being responsible and accountable for actions promoting an environment that fosters personal and professional growth and development

What you need-

  • Bachelor’s degree Supply Chain, Manufacturing or Engineering or a related field

  • 8 years of experience in years of Materials management or related experience to include 3 years of experience leading teams

Our benefits

Our total rewards offering varies by country but often includes bonuses; commissions; healthcare; insurance benefits; retirement programs; stock based plans; paid time off plans; family and parenting leaves; tuition reimbursement; wellness programs; onsite fitness centers and cafeterias; discount purchase programs; and service and performance awards – not to mention various social and recreational activities.

Know someone at Stryker?

Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at