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Job Details


Combined Insurance Company of America

Casualty Claim Supervisor - Service Center (338214)

Customer Service

Call Center Supervisor

Yearly

No

Phoenix, Arizona, United States

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

As a Casualty Claim Supervisor, you are accountable for:

- Ensuring the delivery of timely and efficient service through the daily supervision of several examiners
- Providing technical guidance to staff on claim investigation, reserving evaluation and resolution of claims
- Reviewing individual adjuster work product and performance
- Providing individual adjuster coaching and career development direction
- Delivering timely performance management feedback and reviews to claims staff
- Effectively control the use, work product and expenses of outside vendors
- Develop and maintain strong business relationships with internal and external customers
- Actively participate in committees and task force projects