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Job Details

Combined Insurance Company of America

Property Claim Examiner (Service Center) (338355)

Customer Service

Call Center



Phoenix, Arizona, United States

Description – Currently have an open Property Claim Examiner position – Can be located in Chesapeake, VA / O’Fallon, MO / Phoenix, AZ


  • Analyze first reports and promptly contact insured/claimants.
  • Effectively evaluate contract language and identify coverage issues.
  • Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis.
  • Maintain an active file diary to move file toward resolution.
  • Establish accurate and timely reserves.
  • Recognize and pursue recovery.
  • Adhere to all statutory and regulatory fair claims practices.
  • Recognize and identify potential fraudulent claims.
  • Effectively manage the use, work product and expenses of outside vendors.
  • Effectively evaluate claim facts and negotiate claim settlements.
  • Develop and maintain strong business relationships with internal and external customers.
  • Serve as a technical resource to lesser experienced Adjusters on the team.
  • Successfully contribute to the development and delivery of the team’s goals, objectives and results.
  • Supports workload surges and/or Catastrophe Operations as needed to include working overtime during designated CATs.