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Job Details


Deloitte

Project Delivery Specialist, Customer & Marketing, Human Services Transformation (17270)

Customer Service

Collections Specialist

Yearly

No

Hartford, Connecticut, United States

Deloitte Consulting LLP seeks a PROJECT DELIVERY SPECIALIST, CUSTOMER & MARKETING, HUMAN SERVICES TRANSFORMATION in Hartford, Conneticut and various unanticipated Deloitte office locations and client sites nationally.

Work You'll Do

TRANSFORMING HOW CLIENTS DELIVER SERVICES TO CUSTOMERS. DELIVERING LARGE, COMPLEX SYSTEMS DEVELOPMENT AND TRANSFORMATION PROJECTS TO HUMAN SERVICE AGENCIES ACROSS FEDERAL, STATE, AND LOCAL GOVERNMENT AGENCIES. PARTNERING WITH CLIENTS TO TRANSFORM SERVICE DELIVERY TO THOSE MOST IN NEED. ASSESSING AND DIAGNOSING PROBLEMS AND ANALYZING THE INTERACTIONS BETWEEN KEY DRIVERS. DEVELOPING SOLUTIONS TO CLIENT PROBLEMS THROUGH APPLICATION OF PERSONAL EXPERIENCE AND STANDARD METHODS AND TOOLS. VALIDATING SOLUTIONS WITH SUBJECT MATTER EXPERTS. UNDERSTANDING THE KEY COMPONENTS AND TRACKING PROGRESS AGAINST WORK PLAN AND IDENTIFYING POTENTIAL ISSUES WHILE STAYING FOCUSED ON IDENTIFIED PRIORITIES. DEFINING CLEAR BUSINESS OBJECTIVES AND DESIRED OUTCOMES TO GUIDE OWN WORK AND THE WORK OF OTHERS. PERFORMING ASSESSMENTS OF EXISTING INFORMATION SYSTEMS, AND IDENTIFYING GAPS BETWEEN BUSINESS REQUIREMENTS AND CURRENT SYSTEM CAPABILITIES. ESTIMATING TIME AND RESOURCES NEEDED FOR THE DEVELOPMENT WORK. FUNCTIONING AS INTEGRATOR BETWEEN BUSINESS NEEDS AND TECHNOLOGY SOLUTIONS, HELPING TO CREATE TECHNOLOGY SOLUTIONS TO MEET CLIENTS BUSINESS NEEDS. DEFINING SYSTEMS STRATEGY, DEVELOPING SYSTEM REQUIREMENTS, PROCESSING DESIGN, PROTOTYPING, AND TESTING CUSTOM TECHNOLOGY SOLUTIONS, AND SUPPORTING SYSTEM IMPLEMENTATION. WORKING ACROSS ALL PHASES OF THE WATERFALL LIFECYCLE TO TEST WEB-BASED APPLICATIONS SOLUTIONS FOR ENTERPRISE LEVEL CLIENTS. ANALYZING AND DOCUMENTING CURRENT-STATE SYSTEMS, PROCESSES AND ENVIRONMENTS TO SUPPORT PROJECT DESIGN OF FUTURE-STATE/TO-BE SYSTEMS, PROCESSES AND ENVIRONMENTS USING SQL (STRUCTURED QUERLANGUAGE) DEVELOPER AND JIRA. INTERFACING DIRECTLY WITH CLIENT STAKEHOLDERS IN GATHERING FUNCTIONAL AND TECHNICAL REQUIREMENTS, ANALYZING CLIENT REQUIREMENTS, AND TRANSLATING REQUIREMENTS INTO PROJECT DESIGNS TO DELIVER SOLUTIONS THAT FULLY MEET CLIENT NEEDS. USING MICROSOFT (MS) OFFICE, SQL DEVELOPER, JIRA, JAMA AND DB2 (IBM DATABASE 2) TO PARTICIPATE IN AND LEAD THE DESIGN AND DEVELOPMENT OF WEB-BASED PROJECT SOLUTIONS. TRACKING AND REPORTING ON PROJECT AND MILESTONE DELIVERABLE STATUS TO ENSURE TIMELY PROJECT DELIVERY AND COMMUNICATING UPDATES TO INTERNAL AND EXTERNAL STAKEHOLDERS USING MS POWERPOINT, MS EXCEL (ADVANCED) AND JIRA. COORDINATING THE PROJECT ACTIVITIES OF ONSHORE AND OFFSHORE TEAM MEMBERS TO ENSURE THE TIMELY AND QUALITY COMPLETION OF PROJECT DELIVERABLES USING JIRA, JAMA AND MS EXCEL (ADVANCED). USING JIRA, JAMA, MS EXCEL (ADVANCED) AND SELENIUM TO PERFORM AND OVERSEE FUNCTIONAL, SYSTEM INTEGRATION (SIT), REGRESSION, AND PERFORMANCE TESTING TO ENSURE SUCCESSFUL DESIGN AND IMPLEMENTATION OF WEB-BASED PROJECT SOLUTIONS. DESIGNING AND DELIVERING USER MANUALS AND TRAINING FOR SOLUTIONS TO ENSURE SUCCESSFUL IMPLEMENTATION, ADOPTION AND MAINTENANCE IN CLIENT ENVIRONMENTS. SUPPORTING BUSINESS DEVELOPMENT ACTIVITIES, INCLUDING PROPOSAL DEVELOPMENT AND RESPONSES TO REQUESTS FOR PROPOSALS.

  • 80% TRAVEL REQUIRED TO VARIOUS UNANTICIPATED LOCATIONS NATIONALLY.
  • TELECOMMUTING PERMITTED


#LI-DNI

Requirements

BACHELOR'S DEGREE OR FOREIGN EQUIVALENT DEGREE IN BUSINESS ADMINISTRATION, ANY STEM DEGREE OR A RELATED FIELD. TWO YEARS OF EXPERIENCE IN THE OFFERED POSITION OR A POSITION IN A RELATED OCCUPATION.

MUST HAVE TWO YEARS OF EXPERIENCE WITH: WORKING ACROSS ALL PHASES OF THE WATERFALL LIFECYCLE TO TEST WEB-BASED APPLICATIONS SOLUTIONS FOR ENTERPRISE LEVEL CLIENTS; ANALYZING AND DOCUMENTING CURRENT-STATE SYSTEMS, PROCESSES AND ENVIRONMENTS TO SUPPORT PROJECT DESIGN OF FUTURE-STATE/TO-BE SYSTEMS, PROCESSES AND ENVIRONMENTS USING SQL (STRUCTURED QUERY LANGUAGE) DEVELOPER AND JIRA; INTERFACING DIRECTLYWITH CLIENT STAKEHOLDERS IN GATHERING FUNCTIONAL AND TECHNICAL REQUIREMENTS, ANALYZING CLIENT REQUIREMENTS, AND TRANSLATING REQUIREMENTS INTO PROJECT DESIGNS TO DELIVER SOLUTIONS THAT FULLY MEET CLIENT NEEDS; USING MICROSOFT (MS) OFFICE, SQL DEVELOPER, JIRA, JAMA AND DB2 (IBM DATABASE 2) TO PARTICIPATE IN AND LEAD THE DESIGN AND DEVELOPMENT OF WEB-BASED PROJECT SOLUTIONS; TRACKING AND REPORTING ON PROJECT AND MILESTONE DELIVERABLE STATUS TO ENSURE TIMELY PROJECT DELIVERY AND COMMUNICATING UPDATES TO INTERNAL AND EXTERNAL STAKEHOLDERS USING MS POWERPOINT, MS EXCEL (ADVANCED) AND JIRA; COORDINATING THE PROJECT ACTIVITIES OF ONSHORE AND OFFSHORE TEAM MEMBERS TO ENSURE THE TIMELY AND QUALITY COMPLETION OF PROJECT DELIVERABLES USING JIRA, JAMA AND MS EXCEL (ADVANCED); USING JIRA, JAMA, MS EXCEL (ADVANCED) AND SELENIUM TO PERFORM AND OVERSEE FUNCTIONAL, SYSTEM INTEGRATION (SIT), REGRESSION, AND PERFORMANCE TESTING TO ENSURE SUCCESSFUL DESIGN AND IMPLEMENTATION OF WEB-BASED PROJECT SOLUTIONS; DESIGNING AND DELIVERING USER MANUALS AND TRAINING FOR SOLUTIONS TO ENSURE SUCCESSFUL IMPLEMENTATION, ADOPTION AND MAINTENANCE IN CLIENT ENVIRONMENTS; SUPPORTING BUSINESS DEVELOPMENT ACTIVITIES, INCLUDING PROPOSAL DEVELOPMENT AND RESPONSES TO REQUESTS FOR PROPOSALS.

  • 80% TRAVEL REQUIRED TO VARIOUS UNANTICIPATED LOCATIONS NATIONALLY.
  • TELECOMMUTING PERMITTED.
  • EOE.