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Customer Service Technician (22002570)
**This Position Follows a Union Bidding Process** About the Role: Windstream’s team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise and carrier partners across the United States. Our team of Customer Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Customer Service Technicians create meaningful connections with customers that create long-term relationships. What You’ll Do: - Install and repair residential and business communications services including telephone, internet, and video. - Train and work with tools and test equipment to provide service of multiple different technologies and network designs. - recommend products and services that resolve their communications needs. - Work in both buried and aerial plant requiring pole climbing and ladder skills. -Safely operate and maintain clean and organized company service vehicle. - Work in both inside and outside environments. - Complete necessary safety training and follow safety standards and regulations. - You will report to the Manager of Local Operations