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Job Details


Field Service Technician

Customer Service

Customer Service

No

Elyria, Ohio, United States

**This Position Follows a Union Bidding Process** About the Role: Windstream’s team of Field Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise and carrier partners across the United States. Our team of Field Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Field Service Technicians create meaningful connections with customers that create long-term relationships. What You’ll Do: - Install and repair business communications services including telephone, internet, and video. - Train and work with tools and test equipment to provide service of multiple different technologies and network designs. - Recommend products and services that resolve their communications needs. - Work in both buried and aerial plant requiring pole climbing and ladder skills. - Safely operate and maintain clean and organized company service vehicle. - Work in both inside and outside environments. - Complete necessary safety training and follow safety standards and regulations. - You will report to the Manager of Local Operation. Do You Have? - Basic technology and math skills - Valid driver’s license and safe driving record - Ability to distinguish colors in use of color-coded cable - Ability to use equipment with maximum load capacity of 275lbs - Ability to lift up to 50lbs, capable of working aloft - Ability to successfully complete required safety training - Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours - Ability to respond to after hour callouts