Associate Director EMEA HR & STS Service Delivery

Job Description

The Associate Director EMEA HR & Source to Settle (StS) Service Delivery is responsible for the delivery of services provided in Europe via leadership of both in-house and out-sourced teams. The role reports directly to the Global Lead of HR/StS Service Delivery. Responsibilities include but are not limited to:

- Leading and coaching an internal team of 8 multi-lingual individuals who are accountable for the delivery of HR services in Organon’s market HR teams and serve as an escalation point for our HR helpdesk in their respective locations.

- Management of outsourced Finance Source-to-Settle and HR contact centers to assure adherence to agreed service levels (quantitative and qualitative) instilling desired ways of working and ensuring that all parts of the organization deliver as one to the benefit of client groups by partnering successfully with the Business and CoE's. Regional ownership of the service delivery catalogue and helpdesk libraries, driving adoption of standard service offerings and driving harmonization to the fullest extent possible

- Disposition of escalated service issues, identifying a resolution path and sharing the outcome with Continuous Improvement team members to assure the maintenance and evolution of knowledge management resources for the benefit of service delivery teams across the region.

- Fiduciary tracking and monitoring of budget disbursed by captive and outsourced resources within the team, regularly reporting progress against plan and optimizing value for money to assure business benefit realization. Workload balancing and optimization of resource utilization by vendors

- Leadership / Change Management: consistently demonstrates Organon Leadership Standards; is a leader of change and actively drives strategy development and implementation in the organization

Requirements:

Who We Are:

Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.

As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants.

If you require reasonable accommodation(s) in completing an application, interviewing, or otherwise participating in the employee selection process, please email us at staffingaadar@organon.com.

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Salary Range

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Number of Openings:

Requisition ID:R511358