Content Steward Support Service Fellowship (Remote) - Hiring Our Heroes

Job Requirements

We are honored to be a sponsor of Hiring Our Heroes and proud to offer transitioning service members this opportunity to gain professional experience in a 12-week fellowship program.

Who we are …

We are known as Merck & Co., Inc., in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

Overview:

Global Clinical Trial Operations (GCTO) is a global organization with over 3,800 people operating in 47 countries, responsible and accountable for the execution of the our clinical research portfolio. The Medical Writing Department of the GCTO organization prepares a variety of regulated documentation in support of the clinical development portfolio, for example, documents to support individual clinical trials (such as Protocols and Clinical Study Reports) and documents to support marketing approval (such as Summaries of Clinical Efficacy and Safety).

Interested in changing the way content with documents is designed, analyzed, and traced in research studies, across studies or development programs? The Content Steward performs support services as a specialist in providing white glove customer service to InteliNotion users. Support includes guidance, tool support, word support, and process support. Additionally, you would contribute to continuous process improvement, education, and training of structured content management (SCM) and tools. You will learn the tools, SCM concepts, and. You will be part of a diverse, cross-functional team of individuals who execute and report on our clinical trials and provide SCM process and tool support. In this fellowship you will be exposed to the upcoming ideas of Structured Content Management with the Pharmaceutical industry by participating in the analysis of content design requirements, understanding and detailing the flow of information, integration points, authoritative sources, and the contextual relationships between content in business use context and our SCM tool. You will operate within a global team embarking on global development, implementation, training, education, and support. Your skills can immediately add value.

Your Fellowship Project

You will participate with team members to join the deliverable opportunities and their customer support activities. You will learn the content of documents, skills, and tools for support.

The intent of the fellowship is to:

• Develop a vocabulary and process for Pharmaceutical Research Study operation, Drug development Develop and, Structure Content Management
• Develop an understanding of how Structured Content Management is being implemented at our company and contribute during your fellowship to our Goals for SCM
• Allow for participation in selected support tasks and in team meetings to develop an understanding of the different skills and expertise needed for delivery of Structured Content.

Benefits of Fellowship

• Mentoring & networking opportunities within our company
• Exposure to senior-level positions within the clinical development forum
• Hands-on experience in Structured Content Management (SCM) and documents capturing the drug development.

Experience/Skills We are Looking for:

• Dynamic personality who challenges the status quo to promote innovative ideas
• Interest in connecting the dots, process, continuous process improvement.
• Support and service mindset
• Strong communication abilities, including written, verbal, and interpersonal.
• Many educations can find success in SCM support.
• Collaboration, project management, and organizational skills
• Ability to work with minimal supervision, prioritize activities, and manage multiple tasks within deadlines
• Work experience in a results-driven environment and/or support environment
• Support and service mindset
• Working knowledge of Microsoft Word, SharePoint, Excel, and PowerPoint
• Familiarity with Life science and health terminology is a plus

Primary Work Site/Schedule

• On site locations Rahway, NJ; Upper Gwynedd, PA; Boston, MA; or Remote
• Monday-Thursday (Core hours: 9:00am - 4:00pm flexible start and stop)

Requirement: Transitioning Service Members who is participating in the Hiring Our Heroes Corporate Fellowship Program

Requisition ID:P-100676