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Job Details

Senior Field Service Technician

Customer Service

Customer Service


Lebanon, Tennessee, United States

Eaton’s Engineering Service & Systems division is currently seeking a Senior Field Service Technician based in Nashville, TN, and will service the clients within the state of TN with up to 100% travel required - company vehicle provided.

The expected annual salary range for this role is $73,500 - $107,800 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

Eaton’s Engineering Service & Systems division wants to help you fuel your career! Eaton has the largest and most experienced team of field services technicians and engineers in the industry. This team brings extensive skills and experiences to field service engineering. Active participation in recognized technical societies such as NFPA and IEEE and collaboration with a variety of utilities and industries ensures that our technicians are knowledgeable about today’s cutting-edge technology and engineering techniques. We assist customers at every stage of the power system: offering start-up and commissioning of equipment, performing planned maintenance, monitoring performance, diagnosing system problems remotely, as well as responding to emergencies on a 24/7 basis, 365 days a year. Our support services help businesses make the most of their existing electrical equipment by optimizing performance and extending the life of existing facilities. The Power Distribution Systems organization offers career opportunities at a variety of levels representing increased scope and responsibility within the organization.

What you’ll do:

  • Provide field service engineering and technical assistance to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment; self-manage assigned projects for electrical equipment; knowledge of electrical test and diagnostic equipment; deliver technical solutions to customers; performs less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations

Basic (Required) Qualifications:

  • High School Diploma or GED from an accredited institution
  • Minimum 5 years of experience evaluating and servicing electrical distribution or control systems
  • Must be able to work in the United States without company sponsorship now and within the future
  • No relocation benefit is being offered for this position. This is a remote position with 100% travel within the Middle Tennessee region. Only candidates within a 50-mile radius of the location(s) listed, will be considered. Active Military Service member candidates are exempt from the geographical area limitation.

Preferred Qualifcations:

  • Associates degree and/or military experience
  • Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
  • Experience performing power quality measurements, troubleshooting, and analysis
  • Experience with protective relays

Skilled proficiency in the following:

  • Low and Medium Voltage Electrical Equipment
  • Advanced Test Equipment Operation; Troubleshooting Techniques; Intermediate Test Equipment Operation
  • Basic Protective Relays
  • Basic PQ Measurements
  • Understanding of the company's and competitor's electrical, electronic and mechanical products and services.
  • Knowledge and practice of safety precautions related to working with electrical and electronic equipment.
  • Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.
  • Ability to run small outages and projects
  • Graduated Field Service Certification Level III
  • Incumbent may be required to perform the following tasks but not limited on a Frequent: Occasional or Seldom Basis: repetitive lifting/carrying, pushing/pulling, standing, climbing, squatting, bending, kneeling, driving extended distances. Incumbent may perform electrical engineering and service work (i.e. physical and mental activities) on equipment ranging from 5V DC (logic devices, zone interlocking signals, etc.) up to 750KV. They may also be required to work in extreme weather and temperature conditions from high heat and high humidity to subzero cold. Incumbent may also work at sites with areas that have poor lighting, ventilation, and dust. They may also be exposed to high noise levels.
  • Submit to periodic customer required background and drug test screenings.


We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-[Register to View] to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here ( for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.