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Job Details


Eaton

Customer Quality Engineer (095356)

Customer Service

Customer Service

Yearly

No

China

If you desire to be part of something special, to be part of a winning team, to be part of a fun team winning is fun. We are looking forward to a Customer Quality Engineer in Eatons electrical business, based in Shenzhen, China. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - its in our values, part of our vision, and our clearly defined aspirational goals. This exciting role offers opportunity to:+ Support Quality manager and QE supervisor to implement Quality assurance plan to ensure flow consistent with established industry standards, government regulations and customer requirements in responsibility products.+ Manage key account customer inputs and deliver results to improve customer satisfaction and experience. Manage customer quality issues - timely containment, communication and resolution according to customer applicaiton.+ Lead custoemr quality, process quality issue analysis and improvement, monitor the performance and drive continue improvement to achieve the goals.+ Lead quality planning of NPD project. Monitor the quality risks of NPD project. Push the product design and process design improvement.+ To drive internal teams for root cause analysis, corrective/ preventive actions for quality improvement for mature production.#LI- RZ1 Qualifications+ Bachelor degree or above. Preferred major in Electrical Engineering, Mechanical Engineering, Automation+ Minimum 5 years experience in Manufacturing/production related field.Technical knowledge: Knowledge of electronic manufacturing and assembly.+ Knowledgeable in the application of Product/Process standards of Customer Quality Requirements.+ Analytical/Statistical Tools & Methods the knowledge of a wide range of problem solving tools and methods including statistics, combined with the ability to select and apply them to make data based decisions to sustain higher levels of process or product quality, for example: 8D Analysis.+ Product/Process Quality Planning (Advanced Quality Planning; AQP) - the ability to strategically define the Critical to Quality elements of a product/process, and the knowledge to effectively analyze, assess and mitigate the risks associated with any potential failures.+ Ability to communicate at various levels both internally and with the customer.+ Fluent in oral and written EnglishYes! Because you are the one we are looking for, we hope to hear from you now!#LI- RZ1We make what matters work. Everywhere you lookfrom the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every dayyoull find one thing in common. It all relies on power. Thats why Eaton is dedicated to improving peoples lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. Were ethical, passionate, accountable, efficient, transparent and were committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.Job: QualityRegion: Asia PacificOrganization: PQD DPQD Distributed Power Quality DivisionJob Level: Individual ContributorSchedule: Full-timeIs remote work (i.e. working from home or another Eaton facility) allowed for this position?: NoDoes this position offer relocation?: NoTravel: NoEaton is an Equal Opportunity and Affirmative Action Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.