Field Service Representative

Eatons Electrical Engineering and Services Division is hiring a Field Service Representative to join our team. This position will be located out of our Laval, CA or Lachine, CA service facility.Position Overview:The primary purpose of this position is to provide field service engineering and technical assistance to customers in areas of installation, startup, maintenance, repair, training and modification on power transmission, distribution and generation equipment and systems.Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. Its where bold, bright professionals like you can reach your full potentialand where you can help us reach ours.In this function you will:+ Provide field service engineering, technical assistance, scheduling and sales support direction to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment;+ Responsible to self-manage assigned projects for electrical equipment; knowledge of electrical test and diagnostic equipment.+ Deliver technical solutions to customers.+ Performs less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations.+ Mentor less experienced technicians.+ Provide technical training.+ Perform all job functions with adherence to Eatons Philosophy and Values, as well as Safety and Environmental standards.When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we as individuals and as a company are stronger. QualificationsWhy Eaton?+ Be a key member of a world-class service organization that consistently experiences growth.+ Join an organization where your health & safety are the number-one priority. Eaton provides our technicians with the training, tools, and PPE to keep you safe on the job.+ Opportunities for career advancement through a defined technical track as well as broader Eaton career opportunities in various business functions.+ Have the support of a robust internal infrastructure including 24-hour Customer, Technical and Factory Support.+ Continuous hands-on learning opportunities at a world-class training facility as well as field-based mentoring.+ Competitive salary and benefits package including pension, medical, dental, tuition reimbursement, paid holidays, vacation.+ Tools including a company vehicle, laptop, hand tools, meters and smartphone.Required (Basic) Qualifications:+ Quebec Electrician license or post-secondary degree/diploma in Electrical Engineering or Electrical Engineering Technology from an accredited institution.+ Must be bilingual in French and English oral and written.+ 1 year of experience evaluating and servicing electrical distribution or control systems.+ Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems+ Legally authorized to work in Canada without company sponsorship no or in the future.+ NO relocation benefit will be provided. All candidates must reside within a 50 mile radius of Laval, CA or Lachine, CA.Preferred Qualifications:+ Red Seal Interprovincial Journeyman Electrician+ Experience in protective relays preferred.+ Experience in performing power quality measurements, troubleshooting, and analysis preferred.Position Success Criteria:+ Excellent communication and interpersonal skills.+ Strong analytical aptitude and complex problem-solving skills.+ Intermediate/advanced knowledge of Microsoft office applications.+ Effective time management, prioritization and project management skills+ Knowledge and practice of safety precautions related to working with electrical and electronic equipment.+ Understanding of the companys and competitors electrical, electronic and mechanical products.+ Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.Please be advised that as part of this position, you will be subject to Eatons Drug and Alcohol Policy, a copy of which is available for your review. Pursuant to that policy, you may be required to undergo drug and alcohol testing depending on the conditions set out in that policy.We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.We make what matters work. Everywhere you lookfrom the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every dayyoull find one thing in common. It all relies on power. Thats why Eaton is dedicated to improving peoples lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. Were ethical, passionate, accountable, efficient, transparent and were committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.Job: EngineeringRegion: North America CanadaOrganization: ESSG CA CanadaJob Level: Individual ContributorSchedule: Full-timeIs remote work (i.e. working from home or another Eaton facility) allowed for this position?: NoDoes this position offer relocation?: NoTravel: Yes, 25 % of the TimeEaton is an Equal Opportunity and Affirmative Action Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.