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Salesforce Platform Developer, Customer Success - 7Summits (373484BR)

Customer Service

Customer Service



Texas, United States

Introduction7Summits, an IBM company, is the leader in community-driven digital transformation solutions that empower customers, enable partners, and unleash employees. Our proven approach combines strategic consulting, user-centered experience design, and deep technical expertise to improve clients' business processes through collaboration and automation.Our Salesforce Lightning Accreditation recognizes our suite of solution accelerators, including Community Lightning Bolts and Lightning Components. These proprietary tools help clients implement high-quality solutions faster.7Summits, an IBM Company, is a Salesforce Platinum-level Consulting Partner, a two-time recipient of Salesforce Venture funding, and is recognized by industry analysts and observers as a standout digital solutions provider.Position OverviewThe Platform Developer role is a critical part of the 7Summits delivery model, working closely with Technical Architects, Technical Leads, Back and Front-End Developers and a cross-functional team to implement and launch a working technical solution that meets or exceeds client expectations and ultimately drives business value.Successful individuals will be able to effectively operate in a fast-paced environment, utilizing communication and critical thinking skills in combination with their Salesforce platform and technical expertise to drive the success of their projects.Your Role and Responsibilities+ Responsible for all SFDC platform configuration development on projects - user/profile setup and role hierarchies, customizing objects, fields, record types, page layouts, formulas and validation rules, creating custom Lightning pages and apps, etc.+ Create and manage complex workflow rules, data validation and triggers.+ Assist in solutioning, estimating, and shaping technical solutions.+ Document system configuration, workflows, and field/data maps.+ Adhere to best practices for SFDC processes, data governance, administrative process, and user adoption.+ Maintain client and project team contact to review solution creation and implementation; provide support as a primary POC and resident expert; assist in the development of reusable assets.+ Effectively communicate solution options, along with pros and cons, to non-technical business stakeholders.Required Technical and Professional Expertise+ 1-3+ years of experience Salesforce Admin or Development experience.+ Strong understanding of best practices and functionalities.+ Experience working on an Agile-based cross-functional project team.+ Practice with Salesforce communities, especially Lightning.+ Salesforce Administrator Certification+ Great interpersonal, communication, and leadership skills.+ Collaborative and consultative work style.+ Strong written, verbal and presentation communication skills.+ Proficient in Google G-Suite or Microsoft Office.Preferred Technical and Professional Expertise+ Additional Salesforce Certifications (Advanced Admin, App Builder, Sales Cloud, Service Cloud, Community Cloud, etc).+ Development experience with APEX classes, triggers, unit tests, Visualforce pages, and Lightning components to support application build.+ Experience using git-based version control with Salesforce metadata.+ Experience managing deployments using Changesets, Ant scripts, and IDE-based deployment tools.+ Experience delivering Portals/Communities on the Community Cloud platform.About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.Your Life @ IBMWhat matters to you when you're looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.IBM intends this job to be performed entirely outside of Colorado.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.