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Service Line Representative Captives - IBM GTS (369880BR)

Customer Service

Customer Service




IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.Your Role and Responsibilities+ Be Responsible for the Global Captive Accounts in South Region, with Objective of Positioning the Infrastructure Services and Build strong relationships with key client stakeholders to increase the IBM wallet share in this key Captive market segment.+ Handle a complete portfolio of services of GTS with Focus on Hybrid Cloud, Resiliency & Digital Services+ Portfolio would include Managed Services focussing on the key Tech Skills required for Captives, Positioning High Value Hybrid Cloud and Competencies like Digital Workplace, Network Managed Services etc.+ Collaborate with the application teams to integrate and position overall IBM Proposition to Clients.+ Stand and Deliver IBM Capability to Global Captive Clients.+ Work Closely with multiple partners and effectively handle the outcome.+ Should be willing to travel across locations.+ To be responsible to own and stich end to end Sales cycle stages.+ Sales Experience of 10-12 Years in IT Industry with minimum 3-4 years meaningful experience in successfully handling Global Captives Based in Bangalore and other South Regions.+ Build Strong Relationship at multiple levels at Client end.+ Well versed with Sales Management & reporting System+ Superb Communication and presentation Skills and Comfortable in Articulating Value and hosting the client.+ Handle Technical Solution Sales+ Work with multiple teams and run multiple opportunities efficiently+ Financial Selling Capability+ Understanding of ITIL Service Management and Infrastructure Managed Services , Cloud services ,DR services ,Security servicesGTSSales_IndiaRequired Technical and Professional Expertise+ Can handle multiple opportunities concurrently+ Handled eco-system with various partners, Customer, IBM internal communities, & Alliance Partners.Preferred Technical and Professional Expertise+ Collaborates with and acts as a liaison between our customers, pre-sales solution development and delivery teams during the end-to-end engagement and sales process+ NoneAbout Business UnitAt Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!Your Life @ IBMWhat matters to you when you're looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.