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Job Details


Entry-level Customer Advocate (ETA) with active TS/SCI Polygraph clearance ( R-00053376 )

Customer Service

Customer Service



Springfield, Virginia, United States


Job Description:

Leidos has an exciting entry-level career opportunity for a Customer Advocate (ETA-estimated time of arrival) in the WMA! The contract will focus on the lifecycle of assets ordered by the customer. You must have an active TS/SCI Polygraph clearance up front.

Primary Responsibilities:

Responding to Mission Partner and Customer questions

Communicating with our vendors orally, and in writing

Updating work logs in customer system

Tracking equipment arrival continuing to follow up with vendors when shipment dates are not met

When equipment has arrived coordinating delivery with the Mission Partner

Scheduling our Warehouse Operations team to deliver the equipment to the Mission Partner

Basic Qualifications:

Requires high school diploma or equivalent and 5+ years of prior relevant experience. You must have an active TS/SCI Polygraph up front.

External Referral Bonus:Eligible

External Referral Bonus $:

Potential for Telework:No

Clearance Level Required:Top Secret/SCI with Polygraph


Scheduled Weekly Hours:40


Requisition Category:Professional

Job Family:Logistics

Pay Range: