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Job Details


Leidos

Network Service Provisioner ( R-00055775 )

Customer Service

Customer Service

Yearly

No

Scott Air Force Base, Illinois, United States

Description

Job Description:

Leidos has a current job opportunity for a Network Service Provisioner at Scott Air Force Base, IL. An active Secret security clearance is required.

POSITION SUMMARY:
Our customer, the Defense Information Systems Agency (DISA),provides, operates, and assures command and control of the Defense Information System Network (DISN) services to the warfighter, national leaders and other mission and coalition partners across the department of Defense (DoD) and national security organizations.

PRIMARY RESPONSIBILITIES:

  • Order services on behalf of the customer; input service requests into DISA Storefront (DSF).

  • Provide customer outreach on all orders to ensure that the POC, location, and interface information is correct.

  • Track orders to make sure all TSR’s go through the approval process in a timely manner.

  • Ensure all information (POC, location, & interface) are correct and formatted properly.

  • Verify correct points of contact (POC) for each location through which the circuit traverses.

  • Engage with the customer to resolve issues with incomplete or requirements are unclear.

  • Reach out to stakeholders and facilitates approvals as necessary to ensure continual forward progress of the service request.

BASIC QUALIFICATIONS:

  • High School diploma and 3+yrs. of overall related experience; Associates and Bachelor's degree, preferred.

  • Understanding of DDOE or SharePoint order processing.

  • Understanding of basic telecommunications and information technology terms and technology.

  • Strong written and verbal communications, team building and collaboration skills.

  • MUST have an active Secret security clearance and be able to obtain and maintain a Top Secret security clearance.

PREFERRED QUALIFICATIONS:

  • DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent)

External Referral Bonus:Eligible

Potential for Telework:No

Clearance Level Required:Secret

Travel:Yes, 10% of the time

Scheduled Weekly Hours:40

Shift:Day

Requisition Category:Professional

Job Family:Network Administration and Ops

Pay Range: