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Job Details


Customer Advocate ETA with active TS/SCI Poly ( R-00059033 )

Customer Service

Customer Service



Springfield, Virginia, United States


Job Description:

Great job opportunity! Join the Leidos family in this Customer Advocate (ETA-estimated time of arrival) position supporting our customer in Springfield, VA. The contract will focus on the lifecycle of assets ordered by the customer. You must have an active TS/SCI Polygraph clearance up front.

Primary Responsibilities:

Responding to Mission Partner and Customer questions

Communicating with our vendors orally, and in writing

Updating work logs in customer system

Tracking equipment arrival continuing to follow up with vendors when shipment dates are not met

When equipment has arrived coordinating delivery with the Mission Partner

Scheduling our Warehouse Operations team to deliver the equipment to the Mission Partner

Basic Qualifications:

Requires high school diploma or equivalent and 5+ years of prior relevant experience. You must have an active TS/SCI Polygraph up front.

External Referral Bonus:Eligible

External Referral Bonus $:5000

Potential for Telework:No

Clearance Level Required:Top Secret/SCI with Polygraph

Travel:Yes, 10% of the time

Scheduled Weekly Hours:40


Requisition Category:Professional

Job Family:Logistics

Pay Range: