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Job Details


Field Service Technician

Customer Service

Customer Service

No

Reston, Virginia, United States

Description

Job Description:

Leidos is a Fortune 500™ company aimed at embracing and solving some of the world’s most pressing challenges. Through science and technology, Leidos makes the world safer, healthier and more efficient.

Our Civil Group offers an array of exciting career opportunities for the best IT, energy, logistics and engineering professionals.

  • Fully bilingual / English-Spanish (required) / Portuguese, desired.

    • Experience and knowledge in 99% of all Leidos EDS legacy equipment (Checkpoint and HBS) This includes Conventional, ETD, Cargo and CT units.

  • First responders for remote and onsite support at a Tech Support Specialist knowledge level to LATAM CDRs and Service Providers

  • Support for International projects and installations.

  • Region encompass South America, Central America, Mexico and The Caribbean - multiple International airports.

    • 100% Remote work

    • 98% Travel.

Basic Qualifications:

Associate Degree in Electronic Engineering Technology or equivalent experience. At least three (3) to four (4) years related field service experience required with X-ray and CT equipment.

  • Must be knowledgeable of engineering standards, equipment maintenance techniques and quality control procedures.

  • Requires a BS degree and 2 years of prior relevant experience. 6 years of experience will be considered in lieu of degree.

  • Ability to effectively use Microsoft office products such as Word and Excel.

  • Working knowledge of Linux.

  • Ability to effectively utilize Customer Relationship Management (CRM) software.

Preferred Qualifications

Customer relations and handling ability is paramount to this position. Excellent verbal, written, and interpersonal communication skills are required for effective interface with all contacts. Must be able to approach particular non-documented issues and present solutions and set procedures in place for future incidents. Must be able to work in remote areas with adverse conditions and

Cultures. Must be available to travel on short notice, work non-standard hours, travel on weekends, and assist other field sites as required. High level of travel away from home for extended periods to remote locations required.

Must be capable of lifting 75 pounds.

Driven by our talented workforce, the Security Detection & Automation Operation is the cornerstone of Leidos’ comprehensive suite of fully integrated security detection and automation solutions for aviation, ports and borders, and critical infrastructure customers around the world, with more than 24,000 products deployed across 120 countries. Leidos is positioned to address emerging and evolving threats through rapid development of innovative solutions for our global customers. Leidos’ SDA Operation, in conjunction with the TSA, also performs on-call, onsite installation servicing of X- Ray Detection Equipment using leading edge technology to ensure the safety of our clients, customer and passengers.

The Security Detection and Automation Operation is comprised of four divisions to align with our customers’ missions and needs:

See how Leidos is safeguarding people and commerce by selecting the link below!

Transforming global security and detection.

Leidos is growing! Connect with us on LinkedIn and Facebook.

We value and support the well-being and mobility of our employees with competitive benefit packages, complementary e-learning training, work-life flexibility, an exciting External Referral Program, and a diverse, inclusive and ethical work place. In fact, in 2020, Leidos was ranked as one of the “World's Most Ethical Companies” by the Ethisphere Institute for the third consecutive year.

External Referral Bonus:

Eligible

External Referral Bonus $:

2000.00

Potential for Telework:

Yes, 100%

Clearance Level Required:

Other Clearance

Travel:

Yes, 100% of the time

Scheduled Weekly Hours:

40

Shift:

Standard Plus On Call

Requisition Category:

Professional

Job Family:

Field Services

Pay Range:

Pay Range $48,750.00 - $75,000.00 - $101,250.00

#Remote