Job Details
Field Service Technician
Diversity of backgrounds, ideas, thoughts, and experiences is vital to our culture and the way we do business. Creating an environment where differences are embraced and where every person feels engaged and included makes us safer, stronger, and more successful.
With a history dating back to 1886, American Water (NYSE:AWK) is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,500 dedicated professionals who provide regulated and regulated-like drinking water and wastewater services to an estimated 14 million people in 25 states. American Water provides safe, clean, affordable and reliable water services to our customers to help keep their lives flowing. For more information, visit amwater.com and follow American Water on Twitter, Facebook and LinkedIn.
PLEASE NOTE: In order for American Water to evaluate decisions about new regulations, reintegration, and safe operating practices, all employees are required to report their vaccination status.
Primary Role
Performs b-box and valve inspections and maintenance/exercising, fire hydrant flushing inspections, and leak detection. Reads, tests, and/or installs water meters, when needed, and performs customer service functions, when needed.
Key Accountabilities
- Performs b-box and valve inspections and maintenance/exercising, fire hydrant flushing inspections, and leak detection.
- Reads, tests, and/or installs water meters, when needed, and performs customer service functions, when needed.
- Works with utility crews and customers, performing various water and sewer utility repairs, maintenance, and a high level of customer service awareness.
- Maintains and keeps equipment in proper and safe operating condition.
- Performs minor repairs on equipment.
- Performs required paperwork, when needed, accurately, completely, detailed, and on time.
- Effectively operates various equipment such as line locators, metal locators, pressure gauges, , augers, b-box keys, meter reading equipment, etc. Uses various hand and power tools.
- Works with teams to complete assigned projects on time.
Experience/Education
- High School diploma or equivalent required.
Other
- Works overtime, when required.
Competencies
Join American Water...We Keep Life Flowing™
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.