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Job Details

Service Now Engineer ( R-00072492 )

Customer Service

Customer Service



Glasgow, Glasgow, United Kingdom


Job Description:

Service Now Engineer

Looking for an opportunity to make an impact?

We are now in search of a Service Now Engineer required to support ongoing development of Service Now instance that supports Leidos’ clients. Working with small team of administrators. There will also be opportunities to work on Leidos projects. Service Now is a key technology for Leidos and will provide great scope for learning and advancement.

Are you ready for your next career challenge?

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams in the UK to address some of the most complex problems in defence, government, safety and security, and transportation. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

If this sounds like the kind of environment where you can thrive, keep reading!

What You’ll Be Doing:

  • Managing multiple ServiceNow instances

  • Development of new functionality and integrations

  • Configuration

  • Routine maintenance

  • Routine ServiceNow updates

  • Onboarding/Offboarding of customers (including customization)

  • Investigating issues with the Service Now instance

What Does Leidos Need From Me?:

  • Good experience using the ServiceNow platform – qualifications are not required but would be a plus

  • Extensive knowledge of JavaScript

  • Familiarity with UI, SQL, HTML, REST and CSS

  • Knowledge of XML and structural programming concepts

  • Knowledge of integrating email with Service Now

  • Good problem-solving skills

  • Excellent communication skills

What Does Leidos Need From Me?:

  • Knowledge of ITIL processes would be a bonus

Clearance Required:

  • Clearance to Start BPSS

  • Clearance for Role BPSS

What do we do for you?:
At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.
We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:
• Contributory Pension Scheme
• Private Medical Insurance
• 33 days Annual Leave (including public and privilege holidays)
• Access to Flexible benefits (including life assurance, health schemes, childcare vouchers and cycle to work scheme)

• Dynamic Working:

Commitment to Diversity:

We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs.

Pay Range: