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Job Details

Sr. Service Industrial Engineer (R465667)

Customer Service

Customer Service



Kalamazoo, Michigan, United States

Why engineering at Stryker?

At Stryker we are dedicated to improving lives, with a passion for researching and developing new medical device products. As an engineer at Stryker, you will be proud of the work that you will be doing, using cutting-edge technologies to make healthcare better. Here, you will work in a supportive culture with other incredibly talented and intelligent people, creating industry-leading medical technology products. You will also have growth opportunities as we have a culture that supports your personal and professional development.

Need another reason to apply? Check out these 8 reasons to join Stryker's engineering team:

We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting

Our benefits include bonuses; commissions; healthcare; insurance benefits; retirement programs; stock based plans; paid time off plans; family and parenting leaves; tuition reimbursement; wellness programs; onsite fitness centers and cafeterias; discount purchase programs; and service and performance awards – not to mention various social and recreational activities.

Who we want-

  • Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate.
  • Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
  • Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

What you will do-

You will implement and analyze Lean process improvements to reduce cost and improve efficiencies in partnership with the business. You will perform and evaluate work measurement and workflow analysis for the establishment of standards and the utilization of production facilities. In addition, you will also help to develop plant and equipment layout, capacity plans, workflow, and accident prevention measures to maintain efficient and safe utilization of plant facilities. You will also provide product repair instructions and standardize repair practices, as well as evaluate new techniques and technological developments for inclusion in the service repair process.

Additional responsibilities:

  • Provide day-to-day production support
  • Identify and implement safety/ergonomic and cycle time improvements
  • Establish manufacturing standards, monitoring actual plant performance and make proposals for improvement
  • Contribute to the training of technicians, team leads and others as required, particularly in new and modified processes
  • Commit to quality by striving for reliability and quality in our products, continuously searching for ways to enhance performance and meet all training and documentation criteria
  • Generate ideas for new repair processes and/or process optimizations and complete small capital projects
  • Propose projects to improve throughput and product quality
  • Estimate cost to analyze return on capital investments
  • Perform process design calculations for new and existing processes
  • Assist in commissioning of new plant equipment and in troubleshooting of existing processes
  • Be accountable for ensuring assigned processes and process changes are compliant and documented in accordance with Stryker procedures and applicable regulations
  • Partner with global service operations, materials, product engineering, and other groups to solve manufacturing and process issues to drive customer satisfaction
  • Provide regular updates on project progress to appropriate personnel, with the ability to plan, organize and implement many concurrent tasks

What You Need-

  • Bachelor’s degree in an engineering discipline required; concentration in industrial engineering, manufacturing engineering, or engineering management -highly preferred
  • 2+ years of related engineering experience required
  • Excellent presentation, interpersonal and written/verbal communication skills required
  • Strong analytical and problem-solving skills, process improvement orientation and the ability to handle multiple tasks in a fast-paced environment required
  • Demonstrated ability to operate small hand tools (e.g. pliers, screwdrivers, wrenches, hammer, etc.), power tools and test/inspection equipment -highly preferred
  • Experience with mechanical/electrical design and problem-solving skills -preferred

Know someone at Stryker?

Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at

About Stryker

Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes.

We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting