Job Details
Deloitte
Consumer/Retail & Consumer Products SAP Customer Manager
Consumer/Retail & Consumer Products SAP Customer Manager
Are you an innovative thinker with a proven track record of helping Consumer Products & Retail companies transform their workforce to achieve their business goals?
The Consumer industry is focused on serving the changing consumer, who has rapidly evolving needs, behaviors and preferences for products, services, and experiences. Our Consumer Products and Retail sector is undergoing a transformation fueled by an empowered consumer, technology advancements, market fragmentation and blurring lines across the industry. Organizations are racing to compete for the consumer's attention and win share of wallet, which is creating unique challenges to innovate, modernize technology and transform business models with the winners ultimately seeing this as a consumer-led renaissance.
At Deloitte you'll have the opportunity to help clients get the most from their SAP investments-and help position businesses for the evolving digital economy. Ready to reimagine your career possibilities? Deloitte can show you what it takes to explore an entire universe of ideas, possibilities, and opportunities-and help make an impact that matters with SAP solutions.
Work you'll do
Industry-leading clients. An award-winning culture. Top notch connections. Big opportunities. At Deloitte, you'll work with the best in the business to solve the toughest problems in business. From learning to leadership, this is your chance to take your career to the next level.
- Deliver complex projects in a fast-paced, team environment
- Lead and assist Customer and Sales Operations pursuits and practice development initiatives
- Promote and participate in forums for sharing expertise, strengthening Deloitte's collective knowledge, and helping resolve our clients' challenges
- Collaborate on innovative solutions to bolster the future of the practice
- Develop your knowledge of and gain project experience in SAP's newest and future solutions
The team
Our SAP team focuses on design, implementation, and on-going operations and maintenance of SAP applications and technology. Professionals will have hands-on access and exposure to the latest technologies and thought leaders.
We work with clients who want to improve their ability to react on digital world and enable scalability, remove performance barriers, enable innovation, and modernize core systems and reimagine their business with SAP digital solutions. Applications include SAP S/4HANA and Cloud (Hybris, Ariba, IBP, SuccessFactors, and SAP S/4HANA Public Cloud) across the following capabilities:
- Finance
- Supply Chain
- Customer and Sales Operations
- Technology (Mobility and User Experience, Cloud and Virtualization, Data Management and Analytics)
Work you'll do
As a Manager, you will lead and deliver small or components of large, complex client engagements that identify, design, and implement creative business and technology solutions for large companies.
Manager level responsibilities include:
- providing service excellence by identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement.
You will be expected to implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance. Managers participate in the development and presentation of proposals for business development
Qualifications
Required:
- 6+ years of professional experience in a consulting or Consumer industry setting with demonstrable depth of knowledge
- 6+years of experience working in the Consumer Products space (wholesale or distribution) and or retail industry (merchandisers, specialty apparel, footwear, large food or drug stores, big-box stores) corporate or retail environment.
- Minimum 10 years' relevant SAP consulting or industry experience
- Hands-on functional configuration and design experience
- SAP Billing Revenue Innovation Management (BRIM) / Hybris Billing
- Convergent Charging (CC), Convergent Invoicing (CI/FICA), or Subscription Order Management (SOM)
- Participation in all phases of at least 4 full-lifecycle SAP implementations
- Travel up to 50% (While 50% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)
- Limited immigration sponsorship may be available
Preferred:
- Technical or functional lead on at least 3 full-lifecycle SAP implementation
- Excellent understanding of the SAP ASAP methodology framework and related business processes
- Pre-sales, proposal, and RFP experience
- Experience managing senior level client relationships
- Experience with developing eminence, thought ware and point-of-view materials
- Greenfield implementation experience
- S/ 4 HANA