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Job Details

Account Director

Customer Service

Services Director


Virginia, United States

About the Role: The Account Director II is responsible for selling new logo prospects and developing customer targets within an assigned territory. This position serves as the point of contact to educate prospective and existing customers about the full suite of Windstream Enterprise solutions (network services, the UCAAS portfolio, managed services for LAN/WAN/Security, professional services defined as advisory services, migration and governance, and PMO offerings for network, cloud, and security.) The Account Director II will provide valuable insights into the industry, gain an understanding of clients’ business-impacting challenges, and make recommendations to support clients’ strategic initiatives. - What You'll Do: - Contact prospective customers by cold calling, networking, lead generation, proposal submission, and customer appointments to identify new sales opportunities in your territory. - Respond with urgency to lead-generated information; identify and solicit new business; build and maintain a full pipeline of sales prospects to generate revenue and exceed sales targets. - Assist in creating account plans and strategies to win new business. - Build and sustain consultative relationships with senior executives; identify budget owners, stakeholders, influencers, and decision-makers to gain in-depth knowledge of client's business priorities, challenges and initiatives so you can cross-sell and up-sell to solve the customer's challenges and generate new revenue. - Provide accurate and detailed weekly forecast funnel of identified and proposed opportunities to meet or exceed sales quota requirements. - Effectively close business and gain buy-in to select Windstream as a partner. - Develop and maintain a robust pipeline of qualified opportunities for Managed IT and Network Services into targeted prospects, focus on multi-location retail and services enterprise customers who have a high propensity to leverage Windstream Enterprise’s solution set. - Demonstrate excellent written, verbal, and formal presentation skills to influence clients ranging from technical implementers through CTO/CIO levels. - Coordinate the activities of an extended solution development team of sales engineers, technical subject matter experts, and product resources; work cross-functionally to deliver customer-centric solutions. Do You Have? - Demonstrated and verifiable record of achievement in enterprise strategic account management, consultative sales, and uncovering new logo targets. - A proven track record of following up on generated leads that result in the acquisition of a new business; experience driving a strategic consulting service into new accounts while consistently achieving or exceeding sales goals by generating and maintaining a qualified pipeline. - Experience working as a trusted advisor to decision-makers at all levels within large corporations to understand the direction of the business and offer strategic solutions. - Experience selling into technical/solutions-based industry including experience with complex deals, enterprise-level customers, multi-location customers, retail, or retail-like customers. - Demonstrated experience selling multi-tower solution deals. - Disciplined approach selling into Right-to-Win space, - Outstanding organization and project management skills; strong verbal, written, and formal presentation skills; proficient in MS office products. - Strong business, financial and technical acumen. - Working knowledge of selling IP, data, and voice network services. - Strong client service relationship-building skills; persuasive with the ability to analyze and solve problems, negotiate, and close deals. #LI-SB1 #Ind-123 Text Windstream to 97211 Even Better: - Experience in business communications application sales. - Ability to plan and organize, set priorities, and multitask in a fast-paced environment. - Independent, stress-tolerant, self-motivated, competitive, assertive, pro-active, and results-oriented; able to work with minimum direction. - Adept at prospecting and using effective consultative selling practices. - Understands market dynamics including demographics. Required: College degree or equivalent and 12+ yearsvation and the inclusive, equitable culture we are building fosters belonging and empowers each one of us to create amazing customer experiences. Our Employee Resource Groups: WinVets – Veteran Employee Resource Group WOW – Women Employee Resource Group W