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Job Details

Cabin Service Supervisor ( ANC Airport Full Time)

Customer Service



Anchorage, Alaska, United States


Work Where it Matters

Pegasus Aviation Services, an Akima company, is not just another aviation contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At Pegasus, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders , Pegasus provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers , Pegasus delivers efficient, flexible, and safe aviation services as it supports domestic and international passenger and freighter airlines.

As a Pegasus employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Job Summary:

Cabin Service Supervisor is responsible for the overall performance and supervising of designated Cabin Appearance Service Agents and Cabin Service Leads. The general roles are to safely perform efficient aircraft cleaning processes according to Company and customer polices. The Cabin Service Supervisor oversees overall cleaning activity of cabin service agents and are responsible for comprehensive cleaning of aircraft interiors while providing our customer’s exceptional service.


Job Responsibilities:

  • Oversee servicing of aircraft and all duties involved with Cabin cleaning.
  • Provide safe and efficient operations of all cabin cleaning processes on aircraft.
  • Ensure thorough aircraft cleaning and must follow customer and company training guidelines.
  • Ensure compliance with TSA and FAA regulations and policies.
  • Complete all required paperwork and required training.
  • Train and schedule cabin service personnel as need.
  • Must be able to travel 20 % of time to complete required Customer training.
  • Miscellaneous duties as assigned by Management.


Minimum Qualifications:

  • Be at least 18 years of age.
  • Must be willing to work in inclement weather.
  • Effective communication skills.
  • Must be a U.S. citizen or show proof of right to work in the U.S.
  • High School graduate or GED.
  • Possess a valid driver’s license.
  • Ability to lift up to 50 pounds comfortably.
  • Able to fluently read, write, speak and understand English.
  • Must be able to handle multiple tasks and perform in a fast-paced environment.
  • Must be able to interact directly with airline and customer personnel and work with team to resolve problems and issues that may arise.
  • Ability to work under stressful situations and tight time constraints.
  • Self-motivated, team player.
  • Hours based on operational needs, required to work nights, weekends, holidays, and varying schedules.
  • Successfully complete a background investigation, including FBI fingerprints, criminal history, and pre-employment drug test.

Preferred Qualifications:

  • Prior Cabin Appearance Service experience.
  • Prior experience in Aviation Industry.
  • Language Skills:
  • Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Draft routine reports and correspondence.
  • Speak effectively one-to-one and before groups of customers or employees of the organization.
  • Math skills:
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Reasoning Abilities:
  • Apply common sense understanding to carry out instructions furnished in written, oral, diagram form.
  • Deal with problems involving a few concrete variables in standardized situations.
  • Physical Demands: moderate.
  • The Cabin Service Supervisor on occasion may lift or move with help up to 50 pounds, and constantly lift or move up to 50 pounds.
  • Employees are regularly required to use hands, talk, hear, bend, stoop, kneel, and is frequently required to stand, walk. Employees may be required to climb, sit, and balance.
  • Able to safely ascend and descent stairs.
  • Walk up/down jet bridge stairs at various angles.

The above is not intended to list all possible essential functions or requirements as they are subject to change. The employer reserves the right to revise or change this description. This description does not constitute a written or implied contract of employment. All employees are expected to work varying hours of compensated overtime to accomplish various duties. To perform this job successfully, an individual must be able to satisfactorily perform each of the above essential duties and meet the physical demands. Reasonable accommodations may be made to enable individuals with disabilities to meet these conditions.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at or [Register to View] (information about job applications status is not available at this contact information).

Job: Transportation, Logistics & Cargo Handlers

Travel: Yes, 25% of the time

Organization: Pegasus Aviation Services

Clearance: Not Applicable

Work Type: On-Site

Remote: No

ReqID: 2024-8927