District Operations Manager

EatonsEngineering Service & Systems division wants to help you fuel your career!Eaton has the largest and most experienced team of field service techniciansand engineers in the industry. This team brings extensive skills andexperiences to field service engineering.Active participation in recognized technical societies such as NFPA andIEEE and collaboration with a variety of utilities and industries ensures thatour technicians are knowledgeable about todays cutting edge technology andengineering techniques. We assistcustomers at every stage of the power system: offering start-up andcommissioning of equipment, performing planned maintenance, monitoringperformance, diagnosing system problemsremotely, as well as responding to emergencies on a 24/7 basis, 365 days ayear. Our support services help businesses make the most of their existingelectrical equipment by optimizing performance and extending the life ofexisting facilities.ThePower Distribution Systems organization offers career opportunities at avariety of levels representing increased scope and responsibility within theorganization.ESSENTIAL FUNCTIONS &DIMENSIONS+ Act as sales and marketing agent in conjunction with NAS Sales Team toensure top line sales objectives are met. Identify and develop prospective newcustomers. Keep current on the trends and significant issues in the localmarketplace and work with NAS DM in providing direction during the strategicplanning process. Maintain effective relationships with and service tocustomers. Facilitate teaming with otherdistricts to support multi-district customers and/or industries.+ Develop forwarding looking profit plan and monthly forecasts withaccuracy so that the operation meets these numbers on a monthly (and evendaily) basis. Responsible forprocurement, efficient execution of services being offered / cost control,leveraging subcontractors, inventory management, managing receivables (workswith credit department, resolves terms & condition issues with thecontracts department, work with collections), and turn of backlog and projects+ Assure an effective and skilled staff through recruiting, assessment oftalent (find gaps and follow action plans to fill gaps), training &development, goal setting, communications, performance appraisal, andconformance to applicable company policies.Provide leadership and direction to ensure professional growth foremployees and retention within the district. Acts as a technical mentor andback up for field personnel.+ Assure the safety of employees who work in low, medium, and high voltagework environments. Ensures strictcompliance with safety policies, trains and implements safety programs, ensuressafety equipment resources are available and properly tested, acts as a safetyliaison with customers, ensures proper disposal of hazardous and non-hazardousmaterials+ Effectively manages diverse and dispersed field based workforce inassigned geographic territory, which may include multiple officelocations. Responsible for officebuilding issues. Demonstrates goodcorporate citizenship. Assures the security and effective allocation of companyresources and assets.+ Key interface with customers, North American sales force, manufacturingplants, product division management, and functional support staff. Interfacesand coordinates with plants and business units within the company and outsidevendors to procure parts and services for the assigned District.+ Handles escalation procedures in accordance with our 24/7 servicebusiness. Makes sound business decisionson the fly when support functions are unavailable.+ Contribute to the division product/process improvement initiatives.POSITION CRITERIA:+ Excellent interpersonal andcommunication/presentation skills+ Broad understanding ofmarketing and business planning+ Strong analytical skills+ Strong computer skills+ Practical understanding ofaccounting principles and P&L+ Practical understanding ofdemand flow production concepts+ Broad understanding ofmarket channel relationships and processes+ Basic understanding ofproduct applications and customer needs+ Incumbent must be a provenleader with strong decision making skills.+ Must be able to lead andmanage upwards and downwards.+ Handles pressures well.+ Must leverage resources andrelationships within the division, other Eaton Electrical business units, andcustomers in order to achieve country/region/division success.+ Knowledge and understandingof the Electrical and EESS industry, products and solutions.+ Additional experience inthe development of incremental business opportunities in the Industrial,Utility, Government, and Institutional markets is a plus.+ Candidate needs to have aworking knowledge of the overall sales function, customer channels to market,and negotiation techniques and must be able to manage division, customer anddepartmental resources to maximize growth opportunities.+ Developing and implementinggrowth plans and conducting competition/ market analysis to drive productdevelopment efforts.+ Developing and executingtactical and strategic plans to support the DOCs goals.+ Demonstrated ability tolead people and manage a fiscal entity+ Must possess and maintain avalid and unrestricted drivers license+ Legally authorized to workin the United States without company sponsorshipQualificationsBasic Qualifications:+ Five to seven yearsexperience in managing and leading a service or engineering unit or ten to 15years of management experience in another field.+ Bachelor's Degree required,preferably in electrical or mechanical engineering.Preferred Qualifications:+ Knowledge of powerdistribution, control products, as well as field service practices andprocedures, employee relations and quality programs.+ Demonstrated ability todevelop and maintain customer relationships and resolve complaints.+ Demonstrated ability tolead people and manage a fiscal entity.+ Ability to communicateeffectively and equally well with senior corporate executives, engineers andtechnicians.We make what matters work. Everywhere you lookfrom the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every dayyoull find one thing in common. It all relies on power. Thats why Eaton is dedicated to improving peoples lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. Were ethical, passionate, accountable, efficient, transparent and were committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.Job: EngineeringRegion: North America US/Puerto RicoOrganization: ESSG EESSD Electrical Engrg Svcs Systems DivJob Level: ManagerSchedule: Full-timeIs remote work (i.e. working from home or another Eaton facility) allowed for this position?: NoDoes this position offer relocation?: Relocation from within hiring country onlyTravel: Yes, 10 % of the TimeEaton is an Equal Opportunity and Affirmative Action Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.