Fellows Education Specialist-East, US

About Stryker

Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine. Learn more about our award-winning organization by visiting stryker.com

This position serves as the face of the organization to the resident and fellowship programs within the business unit and will organize and execute on all activity related to the program. Individual will direct and oversee the strategy and implementation of the resident/fellows program and ensure that core activities are driven & key metrics are achieved with the ultimate goal of becoming the number one choice of resident/fellowship programs.

Core areas of focus will be: education and training, product support, Resident/Fellow tracking and transition to practice, development of relationships and support of residency/fellowship program needs in close partnership with sales.

Strategy & Alignment

• Responsible for creating and maintaining a strategic plan for fellows engagement and capture following training
• Ensures all strategies are aligned to the corporate and business unit objectives
• Collaborate effectively with various cross-functions to ensure aligned execution on all strategic programs
• Responsible for updating UELT of strategy effectiveness through the development and tracking of key metrics
• Measuring Fellows program effectiveness and making change recommendations based on findings
• Collaboration & Program Execution
• Increased of Sales Reps effectiveness with Fellows engagement during training
• Continuous benchmarking of best practices related to the interaction & engagement with Fellows
• Implementation & training of reps on engagement best practices & programming surrounding the fellows strategy
• Partner with sales reps, sales leadership and Fellowship program directors to optimize engagement and experience with Fellows
• Drive adoption of Blueprint into all fellowships \
• Create strategies and programming that leads to the early adoption of Blueprint before or during fellowship
• Partner with sales and Digital Field Marketing team to execute onboarding of new Fellows
• Drive new strategies that penetrate competitive fellowships with Blueprint software and associated programming
• Collaborate with Med Ed to execute programming that connects Fellows with surgeon thought leaders in education programming involving Blueprint
• Establish metrics for monitoring Blueprint adoption in fellowships and recommend strategic changes, when necessary, to improve effectiveness
• Fellows Course program execution
• Responsible for partnering with Medical Education to drive attendance with fellows at the annual fellows course
• Targeting of new fellowships with historical lack of attendance or low attendance
• Collaborate with Medical Education to help lead course details, agenda and execution needs
• Provide on site and in lab support and leadership
• Work with faculty to deliver on program objectives
• Create Stryker exposure into new fellowships
• Develop strategies the lead to participation of competitively trained fellows in programming and events
• Collaborate with sales to drive local strategies and tactics to penetrate, engage and support competitive fellowships
• Fellows Transitions execution
• Collaborate with current and future sales reps to ensure Fellows are effectively transitioned into practice
• Track and drive execution of 100% of all friendly trained fellows into their new practice
• Train receiving reps on best practices for supporting the transition of new surgeons into their territories
• Fellows Mentor Program
• Establish a strategy for connecting graduating fellows with a mentor
• Establish goals and objectives for the program, including the surgeon mentor and graduating fellow
• Work with the surgeons to ensure facilitation and objectives are effectively met
• Track and measure key metrics to ensure effectiveness and implement changes based on feedback out program results
• Education and experience:
• Bachelor’s degree in business, marketing or technical field, master’s degree preferred
• 6+ years’ relevant job experience in marketing, training and program development/management
• 6+ years’ relevant clinical experience in Orthopedics extremities
• 2+ years’ management experience preferred

Technical skills:

• Must have clinical, procedural and product expertise
• Excellent interpersonal, negotiation and oral and written communication skills
• Formal presentation skills to conduct training in both small and large groups
• Excellent collaboration and partnership skills, preferably in a global environment
• Advanced problem-solving skills
• Ability to prioritize, organize and manage multiple projects
• 40%-60% domestic travel is likely

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