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Job Details


Senior Training Design and Delivery Consultant (49551)

Education and Training




Gilbert, Arizona, United States

Are you an experienced, passionate pioneer in training, transformation, and technology? A solutions builder who wants to work in a collaborative environment with a strong company culture, without the extensive demands of travel? If so, consider an opportunity with our innovative and forward-thinking US Delivery Center (USDC).

At Deloitte's US Delivery Center (USDC) we help clients achieve a higher level of service in operational efficiency and business value. The USDC leverages scale, talent, and a center delivery model to provide high quality, cost-effective services with standardized processes and procedures. Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Our delivery centers are based in Mechanicsburg, PA, Lake Mary, FL, and Gilbert, AZ.

Deloitte Consulting's Human Capital practice is a leading global advisor and implementation partner working with companies, governments, and organizations around the world. Our goal is to improve our clients' organizational results and impact by focusing on challenges at the intersection of business and people.

Interested? Learn more below:

Work you'll do

As a Training Design, Development and Delivery Senior Solution Specialist in the Organization Transformation practice of Deloitte's USDC Human Capital group, you will perform the following job responsibilities:

  • Align and support our core RICCE values (Respect, Inclusion, Community, Commitment and Excellence)
  • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint, MS Word, MS Excel)
  • An understanding of the concepts used to design and develop Training and Implementation materials
  • Previous experience with a systems/technology implementation, focusing on systems training, technology adoption and change management techniques
  • Demonstrated interest in a profession in Human Capital work through internships, professional organizations, volunteer work, coursework, certifications, conference attendance, etc.
  • Experience leading teams, coaching, and mentoring team members
  • Work well with others in a team environment
  • Thrive in a dynamic environment with tight deadlines and changing priorities
  • Pay strong attention to detail, time management, and follow through
  • Demonstrate creativity, self-confidence, and flexibility
  • Exercises strong problem-solving skills with the ability to exercise mature judgement
  • Demonstrate ability to learn, apply and communicate business-related concepts and ideas
  • Demonstrate ability to manage ambiguity and apply problem-solving skills
  • Listen effectively and pay attention to detail
  • Maintain a high degree of integrity and professionalism
  • Keep abreast of Training design trends
  • Participate in presentations to other functional groups within the firm and engage in eminence-building activities within the practice

The Team

From our centers, we work with Deloitte consultants to design, develop and build solutions to help clients reimagine, reshape and rewire the competitive fabric of entire industries. Our centers house a multitude of specialists, ranging from systems designers, architects and integrators, to creative digital experts, to Cyber Risk and Human Capital professionals. All work together on diverse projects from advanced preconfigured solutions and methodologies, to brand-building and campaign management. We are a unique blend of skills and experiences, yet we underline the value of each individual, providing

customized career paths, fostering innovation and knowledge development with a focus on quality. The US Delivery Center supports a collaborative team culture where we work and live close to home with limited travel.


  • Completed Bachelor's degree in related field of study (business, management, human resources, instructional design, education, organizational behavior or psychology), or equivalent experience
  • Minimum 6+ years of professional experience in a training environment
  • Background in Adult Learning Principles, ADDIE, System Development Life Cycle (SDLC) and Authoring Tools (Captivate, Articulate, Camtasia, etc.)
  • Demonstrated training material design, development and delivery experience
  • Experience leading teams, coaching and mentoring team members
  • Excellent interpersonal, verbal, and written communications skills
  • Ability to think creatively and conceptually, with a passion for storytelling
  • Experience in the consulting or advisory fields
  • Ability to work independently and manage multiple assignments
  • Demonstrated ability to employ research and analytical thinking
  • Project management and workplan development experience
  • Proficiency in Microsoft Suite (Word, Excel, and PowerPoint)
  • Travel up to 10% annually
  • Must be willing to live in or within a commutable distance to the Gilbert, AZ, Mechanicsburg, PA, or Lake Mary, FL delivery center(s)
  • Limited immigration sponsorship may be available

  • Master's Degree business, management, human resources, instructional design, education, organizational behavior or psychology
  • Cloud Experience (SAP, Oracle, Workday, etc.)
  • Experience with change management and communication strategies
  • Strong Authoring Tool background (Captivate, Articulate, Camtasia, EnableNow, Walkme, uPerform)
  • Strong creative, writing, editing, organizational, and strategic planning skills and a willingness to learn from others
  • Ability and willingness to acquire U.S. Security Clearance preferred, but not required