Job Details
Deloitte
Senior Training Consultant-Cloud Implementations
Are you an experienced, passionate pioneer in training, transformation, and technology? A solutions builder who wants to work in a collaborative environment with a strong company culture, without the extensive demands of travel? If so, consider an opportunity with our innovative and forward-thinking US Delivery Center (USDC).
At Deloitte's US Delivery Center (USDC) we help clients achieve a higher level of service in operational efficiency and business value. The USDC leverages scale, talent, and a center delivery model to provide high quality, cost-effective services with standardized processes and procedures. Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Our delivery centers are based in Mechanicsburg, PA, Lake Mary, FL, and Gilbert, AZ.
Deloitte Consulting's Human Capital practice is a leading global advisor and implementation partner working with companies, governments, and organizations around the world. Our goal is to improve our clients' organizational results and impact by focusing on challenges at the intersection of business and people. Learn more about our Human Capital practice.
Work you'll do
As a Training Design, Development and Delivery Senior Solution Specialist in the Organization Transformation practice of Deloitte's USDC Human Capital group, you will perform the following job responsibilities:
- Align and support our core RICCE values (Respect, Inclusion, Community, Commitment and Excellence)
- Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint, MS Word, MS Excel)
- An understanding of the concepts used to design and develop Training and Implementation materials
- Previous experience with a systems/technology implementation, focusing on systems training, technology adoption and change management techniques
- Demonstrated interest in a profession in Human Capital work through internships, professional organizations, volunteer work, coursework, certifications, conference attendance, etc.
- Experience leading teams, coaching, and mentoring team members
- Work well with others in a team environment
- Thrive in a dynamic environment with tight deadlines and changing priorities
- Pay strong attention to detail, time management, and follow through
- Demonstrate creativity, self-confidence, and flexibility
- Exercises strong problem-solving skills with the ability to exercise mature judgement
- Demonstrate ability to learn, apply and communicate business-related concepts and ideas
- Demonstrate ability to manage ambiguity and apply problem-solving skills
- Listen effectively and pay attention to detail
- Maintain a high degree of integrity and professionalism
- Keep abreast of Training design trends
- Participate in presentations to other functional groups within the firm and engage in eminence-building activities within the practice
The Team
As part of Deloitte Consulting LLP, our Human Capital professionals work closely with clients around the world to develop effective and efficient people-centered solutions. Our team helps clients define their talent strategy and align it with their executive business vision using innovative strategic frameworks that enhance HR service delivery models, set the stage for continuously improving operational excellence, and reimagines the HR brand.
Strategic shifts such as new products and services, market expansion, evolving growth strategies, innovative technology, new leadership, or mergers and acquisitions, all impact a company's most important asset, their people. With these shifts, the need to align corporate culture, structure and talent with business strategy becomes more urgent. Deloitte's OT practice helps our clients with the critical changes required for success, offering business-oriented and data-driven solutions to drive transformation agendas and achieve high impact, sustainable business results.
Qualifications
Required:
- Completed Bachelor's degree in related field of study (business, management, human resources, instructional design, education, organizational behavior or psychology), or equivalent experience
- Minimum 6+ years of professional experience in a training environment
- Background in Adult Learning Principles, ADDIE, System Development Life Cycle (SDLC) and Authoring Tools (Captivate, Articulate, Camtasia, etc.)
- Demonstrated training material design, development and delivery experience
- Experience leading teams, coaching and mentoring team members
- Excellent interpersonal, verbal, and written communications skills
- Ability to think creatively and conceptually, with a passion for storytelling
- Experience in the consulting or advisory fields
- Ability to work independently and manage multiple assignments
- Demonstrated ability to employ research and analytical thinking
- Project management and workplan development experience
- Proficiency in Microsoft Suite (Word, Excel, and PowerPoint)
- Travel up to 10% annually
- Must be willing to live in or within a commutable distance to the Gilbert, AZ, Mechanicsburg, PA, or Lake Mary, FL delivery center(s)
- Limited immigration sponsorship may be available
Preferred:
- Master's Degree business, management, human resources, instructional design, education, organizational behavior or psychology
- Cloud Experience (SAP, Oracle, Workday, etc.)
- Experience with change management and communication strategies
- Strong Authoring Tool background (Captivate, Articulate, Camtasia, EnableNow, Walkme, uPerform)
- Strong creative, writing, editing, organizational, and strategic planning skills and a willingness to learn from others
- Ability and willingness to acquire a U.S. Security Clearance