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Job Details


Senior OCM Training Consultant (53797)

Education and Training




Phoenix, Arizona, United States

Are you interested in working in a dynamic environment that offers opportunities for professional growth and new responsibilities? Are you interested in helping clients drive alignment with their business, improve organizational and human resource performance and establish a culture focused on adding business value? That is what the new generation of human resource transformation is all about. If you are seeking a role that offers you the opportunity to advise Government and Public Services (GPS) clients through critical and complex issues, while allowing you to develop personally and professionally, consider a career in Deloitte's Human Capital practice.

Work you'll do

  • Develop organization change strategy related to statewide online training and learning modules for PaaS (Platform as a Service) training and implementation for 500+ users
  • Create and deliver OCM training resources including but not limited to slide decks, roadmaps, online training materials, system documentation, online course modules and more
  • Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work
  • Assist in proposal development, as requested
  • Actively expand consulting skills and professional development through training courses, mentoring, and daily interaction with clients
  • Appeal to wide audiences through clear and succinct written and verbal communication
  • Manage client relationships and review junior practitioner contributions, as requested

The team

Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

The Organization Transformation offering (OT) focuses on transforming the organization (and the providers that serve them) to support its business strategy. This includes changing the organization's culture, modernizing specific functions and re-designing the structure of an organization. Organization Transformation can occur at the enterprise, business unit, or functional level, involves both employers and providers across the Human Capital ecosystem, and requires a combination of change management actions to execute the transformation.



  • Bachelor's degree required
  • 5 years of full time professional work experience in related human capital Organizational Change Management consulting
  • 3 years of experience in a Training and/or OCM Lead role on client facing projects
  • 3 years of experience developing online training materials, system documentation and online course modules for 300+ end users
  • 3 years of experience developing and implementing OCM strategy for 300+ end users
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
  • Must be able to obtain and maintain the required clearance for this role
  • Travel up to 25%; primary function of the role is full time remote with potential travel in the future
  • Due to COVID-19, certain on-site client work has been suspended until further notice, however, on-site work may be required on a case-by-case basis for this position


  • 1 year of experience as a Training Lead for clients on IT projects of similar size and scope using the proposed PaaS platform
  • 3 years of experience in Training and/or OCM Lead roles on projects in contracts totaling at least five million dollars
  • Previous human capital consulting experience supporting public sector clients
  • Previous experience managing interns/junior staff, or independently managing clients

How you'll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.