Director, Global Professional Relations and Independent Medical Education Grant Operations Quality Team Leader

Job Description

Role Summary:

• Under the direction of the Executive Director of Global Professional Relations and Independent Medical Education (gPRIME), the Director of gPRIME Grant Quality is primarily responsible for providing strategic leadership in defining the broad direction of the Teams Continuing Education/Continuing Professional Education (CE/CPE) and non-CE Grant Programs with planning, implementation, and oversight of quality activities for the gPRIME organization related to internal and external requirements, as well as for driving business ownership of quality and compliance within gPRIME. The role directs the planning, management, implementation, oversight (controls), and evaluation of extended functional teams and systems to improve the grant/funding process.

• The Director liaises with local and regional CE providers, educational organizers, adult-learning experts, and professional medical societies, along with company personnel to assist and encourage timely and accurate grant proposal submissions aimed to improve the quality of healthcare.

• The Director has overall responsibility for managing departmental transactions with emphasis on independent grant processing and tracking financial/compliance/internal and external policies.

Responsibilities and Primary Activities:

Quality Lead

• Ensures full compliance with existing guidelines consistent with external regulatory bodies, company policies, and business principles

• Partners with cross-functional teams to regularly review and lead development and update of gPRIME-related policies, guidance, standard operating procedures (SOPs), executional resources, and processes to ensure activities are planned and conducted in accordance with applicable laws, rules, and regulations

• Partners with stakeholders across Business areas, Compliance, and Legal to improve and simplify policies, guidance, and processes to obtain quality and operational effectiveness

• Participates in audit and monitoring planning with Audit and Compliance groups

• Implements rigorous systems and process controls to ensure quality procedures and documentation

• Interprets and makes principle-based decisions informing unique situations

• Maintains high level of readiness to respond to internal audit, external inspection, eDiscovery requests, and our Research & Development Division and Human Health (HH) non-promotional compliance monitoring plan and implements remediation activities as necessary

• Manages and resolves all quality issues, potential non-compliance, and deviations, including implementation of corrective and preventative actions as appropriate

• Oversees the Headquarter Grant Management System for gPRIME including any necessary upgrades to process, reporting or the annual contract for this paid 3rd party system in partnership with our Research & Development Division Grant Operations as part of the Headquarter Governance Council

Process and Systems

• Enables gPRIME strategic priorities by directing the end-to-end stewardship and advancement of process workflows powered by high-quality, integrated systems

• Drives principle-based global processes and a quality systems mindset for key activities driving the awareness, understanding, buy-in, and support through change-management activities

• Ensures coordination between the regions and functions to drive consistency in approach and implementation

• Develops a process and systems strategy/roadmap and ensures effective prioritization and governance, managing the portfolio of work required to reduce operational inefficiency and risk utilizing process simplification

• Manages implementations and steady-state operations related to processes and systems/technologies to enable business vision, anticipating future needs/capabilities and measuring performance to inform necessary improvements

• Creates a culture of innovation and drives the execution of applicable transformational and innovative solutions

• Builds solid working relations across and within cross-functional teams to ensure that all areas and supporting functions are well represented and are in alignment with the process and systems vision and roadmap

Sets Direction and Strategy

• Builds and maintains the division’s strategic and tactical approaches to the CE/CPE, non-CE, and headquarter-based international independent medical education (IME) grant programs to ensure company support of high-quality medical education for healthcare professionals that complies with CE accrediting and government agency guidelines, as well as internal policies.

• Negotiates profit plan and supplemental funding with GMSA Finance and effectively manages disease-state budgets

• Creates and communicates a clear, shared vision for the future consistent with our Company's values and mission

• Leads and promotes customer-focused strategies and ensures strategic initiatives are transformed into actionable business plans

• Maintains a balanced perspective between short- and long-term priorities and manages the dynamic tension between un-realistic goals and realistic plans

• Can adapt quickly to new situations and changes in the broader healthcare environment

Manages Business Complexity

• Makes timely, insightful decisions based on the best information available and takes effective action, incorporating a balance between patient outcomes and reasonable risk

• Establishes and ensures adherence to corporate guidelines and processes within and across functions and divisions while maintaining an entrepreneurial spirit

• Plans for growth and expansion and acts as a catalyst for positive, constructive change

Drives Performance

• Sets clear and challenging expectations and holds self and others accountable for meeting and/or exceeding them

• Consistently delivers on commitments and develops and applies new and unique methods and thinking to executing plans and strategies

• Continues to drive performance until objectives are met and does not back down in the face of adversity or obstacles to achieve the best results for patient care and business objectives

Collaborates Across Boundaries

• Identifies and eliminates silo thinking, creates company-wide solutions, and builds long-term alliances with other departments, functions, or businesses to create action plans

• Seeks multiple perspectives and engages in open and honest two-way communication to consider diverse points of view, and consistently develops and sustains cooperative working relationships

Develops People

• Implements our Company's principles of high-performance teaming and can build best team and talents

• Ensures the implementation of gPRIME onboarding process and meaningful discussion of people-development plans leading to setting up attracted talents for success and providing them with the best opportunity to grow

• Provides regular and consistent leadership, guidance, and coaching to his/her team

• Works with team to develop clear objectives and is responsible for following all Human Resource (HR) processes and ensuring completion within deadlines directed by HR and Global Human Health (GHH) management

• Maintains a productive work environment and creates and sustains an environment where it is safe to speak up (measured through feedback from direct reports) and which embraces and understands cultural diversity and diversity of thought

• Models the highest possible standards of ethics and integrity

• Manages the application and communication of relevant policies, procedures, and our Company's Ways of Working

• Oversees the team of our Company's FTEs and outsourced staff who manage and execute contracts and payments for all gPRIME programs

Required Qualifications, Skills, & Experience

Minimum Required Education:

• BS/BA degree

• 5 years of demonstrated experience in a US and or global pharmaceutical-related role

Experience:

• 3 years of experience in operations and grant management systems

• Demonstrated leadership and ability to collaborate with high-performing groups of technical professionals

• Experience developing business strategies and managing multi-functional/cross-functional teams

• Demonstrated leadership as agent for change and expertise and advice that other leaders, internally and externally, seek out

• Advanced compliance IQ and experience working in a heavily regulated environment

• Advanced knowledge and in-depth understanding of our Company’s compliance framework, including relevant policies and SOPs

Preferred

• MBA

• Entrepreneurial mindset, excellent organizational skills, sense of urgency when making decisions, and ability to communicate effectively to all constituencies both internally and externally

• Negotiation skills with a keen ability to identify and communicate "win-win" solutions for all parties

We are a research-driven biopharmaceutical company. Our mission is built on the simple premise that if we “follow the science” that great medicines can make a significant impact to our world. We believe that a research-driven enterprise dedicated to world-class science can succeed by inventing medicine and vaccine innovations that make a difference for patients across the globe.

Who we are …

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth.

Invent. Impact. Inspire.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

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We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

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Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Number of Openings:

Requisition ID:R117788