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Learning & Knowledge Program Manager (Strategic Education) (365583BR)

Education and Training





IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.Your Role and ResponsibilitiesAs part of the GIC Learning & Knowledge shared services team, this profile will be directly working under the GIC Learning & Knowledge leader and liaise across learning domains and centers to project manage 'strategic' education deployments, manage key activities, and help coordinate and support the GIC Learning & Knowledge leader.You will ensure the smooth running of the end-to-end program through working flexibly across the following areas:+ Project management support; including change management, risk and issue management, reporting, status tracking, and project reporting.+ Create program strategies covering Communication, Deployment, Governance and Reporting.+ Stakeholder management and reporting to them on the progress of the key programs.+ Maintaining and supporting the GIC L&K Leader with the recurring cadence and on critical follows up from it.+ Provision of standard documents and toolsKey ResponsibilitiesYou will be responsible for:+ Work as Project lead for key strategic projects and deployments across the globe.+ Reviewing and challenging reports provided for adherence to standards, completeness, and reasonableness.+ Managing the initiative governance structure, assisting in the preparation and co-ordination of materials+ Lead key meetings such as the Review meetings, Steering Committee/Forums and working group meetings.+ Working to create and track Programme Tasks/ Budget including management and Reporting against the signed off Project plan.+ Assisting in the development and management of a communication strategy, preparing status reporting, providing visibility on status and transparency of risks and issues for multiple levels of stakeholders+ Maintaining and actively managing the initiative stakeholder map and communications planQualifications and Skills Requirements+ Experienced PMO with a demonstrable track record working on strategic/complex initiatives with cross functional delivery impact.+ Deep Expertise in Learning & Knowledge functions in a Global organization.+ Experience and Knowledge of Deploying large skilling programs across complex organisational structure.+ Experience in Current Technologies, programming, and platforms (Cloud, AI, Software Engineering)+ Experience in building data models and corresponding Data Analysis and visualization.+ Experience in Executive stakeholder management, presentation, and communication+ In-depth Knowledge of Project Office and Project Management function+ Excellent communication, interpersonal and stakeholder management skills with the ability to work with and present to senior stakeholders.+ Experience of delivering large scale transformation programs (preferably in Change management/ Talent transformation areas but not mandatory)+ Experience of working with Technology to deliver complex projects.+ Ability to execute quickly and effectively - strong influencing skills and ability to get things done in a complex matrix organizational structure.+ Should have carried out Process improvement initiatives for a function/program to bring about simplification in managing operations, automation of tasks.+ Should have carried out client stakeholder management with direct interfacing.+ Should be a keen learner, proactive, enthusiastic, takes accountability, have demonstrated capability to be a differentiator in challenging environment.+ PMP Certified (Required), Any other technical certifications (Preferred).Key Supporting Competencies+ Command Skills - Relishes leading; takes unpopular stands if necessary; encourages direct and tough debate but is not afraid to end it and move on; is looked to for direction in a crisis; faces adversity head on; energized by tough challenges.+ Organizational Agility - Knowledgeable about how organizations work; knows how to get things done both through formal channels and the in formal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.+ Business Acumen - Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.+ Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; is not upset when things are up in the air; does not have to finish things before moving on; can comfortably handle risk and uncertainty.+ Process Management - Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient workflow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others cannot; can simplify complex processes; gets more out of fewer resources.Required Technical and Professional ExpertiseAs abovePreferred Technical and Professional ExpertiseAs above-About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.Your Life @ IBMWhat matters to you when you're looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.