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Job Details


Deloitte

Change Management and Training Specialist (TS/SCI/polygraph) (15989)

Education and Training

Operations and Facilities

Yearly

No

Fort George G Meade, Maryland, United States

#DS&J Intelligence Community

#LI-GPS

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Deloitte is hiring an Change Management and Training Specialist in Fort Meade, MD.

TS/SCI with polygraph security clearance required.

Are you a leader interested in working in a dynamic team-based environment that offers opportunity for new and challenging responsibilities? Are you passionate about helping clients align their organizational priorities with their larger business strategy? If you are seeking a role that offers you the opportunity to advise Federal clients through critical and complex issues, while allowing you to develop personally and professionally, consider a career in Deloitte's Government and Public Services (GPS) Organization Transformation practice!

Work you'll do

As a Consultant within our team you will support strategic communications and marketing efforts to reach key internal and external stakeholders with targeted messages. Provide advice and guidance to executives on communications strategies, develop mechanisms for effective two-way communications, training ,and development, and support the implementation and evaluation of internal communications strategy using multiple communications platforms.

The Change Management and Training Specialist (CMTS) will write, design, and implement communications and materials for our employees and internal customers. In this role, you will strive to inform, connect, and engage the customer & stakeholder community to achieve the goals of the business unit(s).

More specifically, the CMTS Specialist:

  • Work with team leaders to create change management and communications plans that deliver solutions for diverse and complex business problems
  • Develop trainings and associated materials for development
  • Plan, research and create high quality communications deliverables including:
    • Presentations
    • Briefings
    • Email announcements
    • Reports
  • Collaborate with team leaders and clients to determine change readiness and sustainability of various stakeholder groups
  • Determine appropriate messaging, style, and context for communications deliverables that support the overall change and communications strategy; work creatively within Deloitte templates; adhere to the Deloitte brand standards; and reflect the needs of our various internal audiences.
  • Contribute to cross-functional projects, as required.
  • Assist in the development of materials to promote strategic communications and ideas to internal and external stakeholders
  • Develop and implement the Stakeholder Engagement Plan and Communication Plan
  • Display business judgment in anticipating client/project needs and developing alternative solutions
  • Identify opportunities for other Deloitte service offerings that can address client needs
  • Develop tools for effective two-way communications, and support the implementation and evaluation of internal communications strategy
  • Assist in the development of materials to promote strategic communications and ideas to internal and external stakeholders
  • Review and analyze training materials and recommend changes based on type of instruction needed
  • Evaluate alternative methods, conduct and improve communication processes


The Team

Transparency, innovation, collaboration, sustainability: these are the hallmark issues shaping Federal government initiatives today. Deloitte's Federal practice is passionate about making an impact with lasting change. Carrying out missions in the Federal practice requires fresh thinking and a creative approach. We collaborate with teams from across our organization in order to bring the full breadth of Deloitte, its commercial and public sector expertise, to best support our clients. Our aspiration is to be the premier integrated solutions provider in helping to transform the Federal marketplace.

Our Federal OT&T practice helps clients with their critical organizational transformation and talent initiatives. We work across the enterprise, offering business-oriented and data-driven talent strategy, organization strategy, technology adoption, leadership alignment, culture, learning, and strategic change solutions to address the organization's transformation and talent agenda. Join us, and play a key role in helping our clients achieve impactful, sustainable results!

Qualifications

Required:
  • Bachelor's Degree in business, human resources, communications, industrial and organizational development/psychology or a related discipline
  • 3+ years of relevant consulting or industry experience
  • Proven experience effectively prioritizing workload to meet deadlines and work objectives
  • Excellent facilitation and deliverable development experience, including training and/or communication deliverables.
  • Proactively develops high-quality, logically-structured written and verbal communications to guide client conversations and deliver thoughtful recommendations
  • Prior experience in training and development of content and materials
  • Experience with Adobe Captivate or other content management systems creation tools


Preferred:
  • Prior professional services or federal consulting experience
  • Experience with Blackboard and Adobe InDesign