Job Details
Training and Field Support Specialist (Active TS Clearance with SCI Eligibility) - $3,000 referral bonus
Work Where it Matters
Suvi, an Akima company, is not just another federal mission services contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At Suvi, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, Suvi provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers , Suvi delivers subject matter experts, an agile management approach, and innovative technologies that accomplish customers’ missions safely, securely, and efficiently.
As a Suvi employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
Job Summary:
Suvi is looking for a Training and Field Support Specialist to work in Huston, TX. To join our team of outstanding professionals, apply today!
Job Responsibilities:
- The Training and Field Support Specialist will support our Government client by developing the client's worforce through the development of course materials, delivery of training to virtual and in-person classroom settings.
- Provide front-end support for technical questions and issues.
Minimum Qualifications:
- Active Top Secret with SCI Eligibility.
- Extensive experience in a technical support position or training in a Windows-based IT environment (3 years of experience is preferred). Full-time internships may count for this experience.
- Experience with Intelligence Community (IC) operations, platforms, functions, and terminology (2 years of experience preferred).
- Experience supporting IT training delivery and curriculum development for US Federal agencies or experience in an IT helpdesk/call center or similar work processes (1 year of experience preferred).
- Experience developing and delivering training to intelligence personnel focused on using systems and tools to support analytic workflows.
- Experience using analytic tools and databases to support intelligence analysis and production such as Palantir and i2 Analyst's Notebook.
- Requires excellent oral and written communication skills and outstanding customer service.
- Intermediate level experience in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.). Ability to perform data analysis and presentation using Excel statistical methods, charts, and pivot tables.
Desired Qualifications:
- Formal education in an IT subject, training, or education-related field is desired.
- Experience with Federal, State, or Local/Tribal Law Enforcement Agency operations.
- Experience with Intelligence Community Agencies and processes, including the Intelligence Cycle.
- Specialized skills (skills/knowledge in one area or the other is highly desired):
- Knowledge and experience in Intelligence specializations to include GEOINT and SIGINT.
- Skills and experience in using the Palantir platform, as well as the TAC government system.
We are an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or [Register to View] (information about job applications status is not available at this contact information).
Job: Information Technology
Travel: Yes, 25 % of the Time
Organization: Suvi Global Services
Clearance: TS
Shift: Day Job
Work Type: On-Site
Req ID: SUV00294