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Job Details

Customer Training Engineer

Engineering and Architecture

Aerospace Engineer


Moon Township, Pennsylvania, United States

Eaton’s EPG EAS Electrical Automation Solutions division is currently seeking a Customer Training Engineer. This position can be located at any one of our following Eaton Locations: Plymouth MN, Pittsburgh PA (Moon Twp), Smyrna GA, or Waukesha WI. This position offers a HYBRID work schedule.

The expected annual salary range for this role is $80250.03 - $117700.04 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

You will champion the delivery, management, and promotion of versatile learning solutions across the EAS portfolio that serve the voice of the customer. You will also have the opportunity to work in a global environment where you solve complex, challenging technical issues and collaborate with diverse teams to create solutions that provide exceptional customer experiences. Lastly, you will be empowered to share ideas to improve ways of working and support a learning culture that embraces career growth and development.

In this role:

  • Responsible for the customer training lifecycle by delivering, managing, and promoting versatile training solutions for EAS products through a variety of learning channels
  • Provide a feedback loop that is agile and iterative to better serve both business and customer needs
  • Operate with the mindset of taking initiative and identifying ways to improve processes that increase value
  • Generate strategic solutions through collaboration with various stakeholders across multiple functions
  • Provide an environment of learning by documenting best practices, sharing knowledge with others, and serving as a trainer to instill Eaton values
  • Be accountable for performance by seeking feedback and supporting a development culture to upskill and enhance capabilities


Required Basic Qualifications

  • Bachelor's degree from an accredited institute
  • Perform light lifting of 40 lbs. or less
  • Must possess and maintain a valid and unrestricted driver’s license
  • Ability to travel up to 25% (domestically North America)
  • No relocation is being offered for this position. Candidates must reside (TODAY) within a 50-mile radius of our Plymouth, MN, Atlanta, GA(Smyrna), Pittsburgh, PA (Moon Twp) or Milwaukee, WI (Waukesha) facilities.
  • Must be Legally authorized to work in the United States without company sponsorship now or in the future

Preferred Qualifications

  • Knowledge/experience with electric and power industry products
  • Technical knowledge with intelligent and/or software products
  • Experience with software platforms, such as Jira, Confluence, and/or Salesforce
  • Knowledge/experience with adult learning practices
  • Work experience in the electrical industry


  • Manages competing priorities in a fast pace, matrixed environment
  • Analyzes and problem-solves complex, technical issues
  • Communicates a clear and compelling message to a diverse audience
  • Maintains composure and patience under difficult circumstances
  • Team player with ability to drive a continuous improvement mindset and promote learning agility
  • Champion for the Eaton brand while serving the voice of the customer
  • Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word)

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-[Register to View] to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here ( for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.