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Job Details

Customer Order Engineer

Engineering and Architecture

Aerospace Engineer


Hodges, South Carolina, United States

Eaton is currently seeking a Customer Order Engineer to join its Busway Product Line in the Commercial Products & Assemblies (CPA) Division in Hodges, SC. Relocation is provided within the United States.

The expected annual salary range for this role is $65250.0 - $95700.0 a year. This position is also eligible for a variable incentive program.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

The Customer Order Engineer will provide professional engineering services with minimal direction to interpret customer drawings and specifications for manufacturing or related product; interact with sales force and customers on job specific details such as approvals and detail confirmation. Create engineering documentation for drafting, procurement, and manufacturing; provide coordination for technical guidance to production personnel as appropriate; support product marketing and provide negotiation and application support for field sales.

In this role you will:

  • Provide project management of orders to meet OTP objectives, reduce cycle times, manage changes to order requirements and assist with product warranty.
  • Maintain current knowledge/expertise of product engineering technologies, competitor capabilities, practices, market conditions, and channels.
  • Provide engineering functions in support of product marketing, manufacturing, and sales in line with company and product line objectives.
  • Serve as primary division contact for customers as technical liaison in all aspects of product application, performance, and compliance to specifications and solutions to complex customer problems.
  • Review and analyze product configurations and components, perform engineering calculations, and provide input to other departments including drafting, purchasing, and manufacturing personnel.
  • Participate in company activities such as product design, market and product improvements, productivity, quality and safety improvements.
  • Participate in customer project review/drawing approval meetings.
  • Perform other related activities and special projects as assigned.
  • Calculate, review, track and assign pricing based on agreed upon multipliers, and support additional actions where necessary such as bill of material comparisons and adder requests.
  • Lead in customer inspections and witness tests.


Basic (Required) Qualifications:

  • Bachelor's Degree from an accredited institution.
  • Must be able to work in the United States without corporate sponsorship now and within the future.

Preferred Qualifications:

  • 1+ years of experience in an industrial/manufacturing environment
  • Previous experience in a custom order engineering environment
  • Experience with 3D CAD systems such as AutoCAD Inventor designing electro-mechanical assemblies.
  • 1+ year experience in design of electrical distribution equipment or related products, project management and scheduling skillset. (Example: Projects involving 3 or more cross functional members, senior design projects, or internships)
  • Mechanical or electrical engineering degree
  • Strong analytical, presentation and customer service skills.
  • Ability to communicate technical information to customers and manufacturing.
  • Ability to read, interpret and explain technical drawings.


Position Criteria:

  • Possess sound problem-solving skills and the ability to analyze errors made sufficiently to drive them to root cause identification and implement containment plan.
  • Demonstrate fluid communication skills, both verbal and written.
  • Willing to travel to support field measurement or assist customer troubleshooting. Up to 10%.
  • Possess adequate project management skills to handle multiple projects at varying progress level.
  • Ability to document and clearly track changes as needed, including price assessment throughout design effort.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-[Register to View] to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here ( for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.