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Job Details


Deloitte

US E-Consulting Product Engineering - Support Engineer - Consultant AMI-CBO (51362)

Engineering and Architecture

Aerospace Engineer

Yearly

No

Atlanta, Georgia, United States

Support Engineer - DC Consultant

Help create new life for legacy information technology systems.

The Deloitte Application Modernization Team - specialists in converting legacy information technology systems to modern languages - is currently seeking Support Engineers. This is an exciting opportunity to immerse yourself in one of the hottest areas in the market.

Work you'll do

• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure and or providing documentation to end users

• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures

• Contribute to department documentation and knowledge sharing

• Provide excellent customer service through ticket management

• Maintain up to date professional knowledge and skills

The team

At Deloitte Consulting LLP, Deloitte Application Modernization & Innovation consultants leverage the best of innovative technology, people, and delivery approaches to help our clients dream, explore, build, and optimize their future. The AMI practice delivers end-to-end technology solutions to enable and improve our clients' core business operations. AM&I is composed of three different areas- Service Delivery & Business Design, Application Modernization & Migration and Quality Engineering

Qualifications

Required:

  • 5+ years' experience troubleshooting issues and outages at the server level not desktop, by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
  • 5+ years' experience with the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
  • 5+ years' experience with Install and upgrade of computer components and software, manage virtual servers, and integrate automation processes
  • 5+ years' experience with configuring and setup of networks on premise and Cloud
  • 3+ years' experience working with cloud computing on one of the major Cloud providers
  • 5+ years' experience being responsible for capacity, storage planning, and database performance

Preferred:

• Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)

• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment

• Ability to communicate effectively technical information to non-technical as well as technical personnel.

• Ability to work independently and manage multiple task assignments

• Familiarity with ticket management systems (JIRA Service Desk preferred)

• Cloud certifications a plus

Additional Requirements:

• Limited Sponsorship : Limited immigration sponsorship may be available

AppMod2020