Job Details
US E-Consulting Product Engineering - Support Engineer - Consultant AMI-CBO
Support Engineer - DC Consultant
Help create new life for legacy information technology systems.
The Deloitte Application Modernization Team - specialists in converting legacy information technology systems to modern languages - is currently seeking Support Engineers. This is an exciting opportunity to immerse yourself in one of the hottest areas in the market.
Work you'll do
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure and or providing documentation to end users
• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Contribute to department documentation and knowledge sharing
• Provide excellent customer service through ticket management
• Maintain up to date professional knowledge and skills
The team
At Deloitte Consulting LLP, Deloitte Application Modernization & Innovation consultants leverage the best of innovative technology, people, and delivery approaches to help our clients dream, explore, build, and optimize their future. The AMI practice delivers end-to-end technology solutions to enable and improve our clients' core business operations. AM&I is composed of three different areas- Service Delivery & Business Design, Application Modernization & Migration and Quality Engineering
Qualifications
Required:
- 5+ years' experience troubleshooting issues and outages at the server level not desktop, by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
- 5+ years' experience with the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
- 5+ years' experience with Install and upgrade of computer components and software, manage virtual servers, and integrate automation processes
- 5+ years' experience with configuring and setup of networks on premise and Cloud
- 3+ years' experience working with cloud computing on one of the major Cloud providers
- 5+ years' experience being responsible for capacity, storage planning, and database performance
Preferred:
• Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)
• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
• Ability to communicate effectively technical information to non-technical as well as technical personnel.
• Ability to work independently and manage multiple task assignments
• Familiarity with ticket management systems (JIRA Service Desk preferred)
• Cloud certifications a plus
Additional Requirements:
• Limited Sponsorship : Limited immigration sponsorship may be available
AppMod2020