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Job Details

UnitedHealth Group

Software Engineering Lead - Hyderabad, TG (111808789)

Engineering and Architecture

Architectural Engineering



Hyderabad, Telangana, India

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

Primary Responsibilities:

  • Ability to develop, deploy and support applications
  • Monitor incident input pipelines and pick up Incidents on an availability basis
  • Follow up on alerts (email, text, phone, monitoring dashboards) and tickets created automatically or manually
  • Create Incident, Problem, and Change Tickets in ServiceNow as required
  • Access data from Monitoring, Error Logs, Queues, and Databases to analyze an Incident
  • Triage issues based on knowledge of applications and it’s infrastructure, and by using Play Books
  • Create/modify Play Books for Incident Triage on applications
  • Re-assign Incidents based on triage knowledge required
  • Communicate with Business and DEV teams as required for Triage and Root Cause Analysis
  • Suggest Improvements in Architecture, Design and Implementation of the applications to increase stability
  • Suggest Improvements in Monitoring and Application Logging
  • Ensure OPS SLAs are not being broken
  • Provide SME Triage and Root Cause Analysis in War Rooms
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

  • Undergraduate degree or equivalent experience
  • 8-10 years overall IT experience with at least 1-year Production Support experience
  • 2+ years working experience with Java/J2EE, Spring, Hibernate, PLSQL is must
  • Knowledge on Jenkins, GitHub, OpenShift, MySQL, Splunk
  • RMQ, Datadog/Dyna trace, Stargate, Kaafka

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)