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Job Details

Quality Engineering Supervisor

Engineering and Architecture

Architectural Engineering


Jackson, Michigan, United States

Eaton’s Aerospace Division is currently seeking a Quality Engineering Supervisor to join our team. This position is based at our Jackson, MI facility.

Position Overview:

Ensure the quality of Eaton’s products through the development and enforcement of quality processes while ensuring a continual improvement atmosphere. Provide direction and supervision to personnel in the functions responsible for supplier quality engineering and development. Develop and mentor employees on subjects relating to customer requirements, quality engineering tools, inspection techniques, inspection equipment and processes as appropriate. Lead continuous improvement efforts to focus on taking suppliers to the next level of performance. Support special process and customer audits and provide training and coaching to others as required.

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.

In this function you will:

  • Act as a primary organizational contact for customer concerns and ensure appropriate corrective actions are deployed as necessary using 8D, 5-Why, and lean tools while driving a Zero-defect mindset.
  • Develop, set, and achieve goals associated with the quality engineering team that are aligned with the Quality Department and Jackson Plant.
  • Coordinate, direct and prioritize quality engineering activities to assure top priorities are focused on key objectives of quality, cost, and delivery.
  • Lead manufacturing quality team to ensure continuous improvement activity is at forefront especially within High Performance Work Teams.
  • Identify the training/mentoring/development needs of the team and ensure those needs are addressed
  • Review customer/industry/internal specifications to ensure compliance with stated requirements. Provides technical support to operations, customers, and suppliers as required.
  • Assure that product shipped meets internal and external customer requirements.
  • Communicate quality issues to front line leaders, factory personnel, and customers. Assist them in root cause and permanent corrective action.
  • Direct the disposition and analysis of returned material and internal non-conforming product. Ensure that actions around top pareto items are identified and completed.
  • Ensures organizational readiness for customer and other Third-party assessments related to the product or process. Host Customer and Third-Party Inspectors/Auditors as needed.
  • Deploy Eaton Business System tools, where appropriate or required, to improve Quality Management System effectiveness (i.e., QLI/QBP, EZDP, EQMS, ELSS, WISPER, MESH, GEMBA, Leaders Standard Work, STOP Cards, etc.).
  • Develop and deploy pFMEAs and Control Plans per AIAG standard.
  • Formulate and implement quality assurance procedures, policies, and standards. Ensure these documents align with the recognized Aerospace Quality System Standard as well as Eaton Objectives, Policies and Procedures.
  • Manages customer portals and customer scorecards to ensure actions are being completed and customer requirements are being met.
  • Support product transition needs as required.
  • Complete assignments with minimal oversight.
  • Other duties as assigned.

When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger


Required (Basic) Qualifications:

  • Bachelor’s degree from an accredited institution
  • Minimum 3 years of engineering or manufacturing/operations experience.
  • Manager of people experience or demonstration of leading cross-functional teams with positive outcome/results.
  • Knowledge of standard manufacturing process, metal forming, assembly/test in an Aerospace environment.
  • Read and understand Blueprints, Specifications, and requirement flow down.
  • Ability to communicate effectively with all levels of the organization
  • Must be able to work in the United States without corporate sponsorship now or in the future.
  • This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.
  • No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of Jackson, MI will be considered. Active Duty Military Service member candidates are exempt from the geographical area limitation.

Preferred qualifications:

  • Experience working with a unionized workforce and following proper protocol within the Collective Bargaining Agreement.
  • The ideal candidate would have 2-5 years of experience in a quality engineering role.
  • Knowledge of quality assurance systems (ISO 9001, AS9100) and performing quality audits.
  • Expertise in problem solving tools and techniques (8D, A3, 3-Legged 5 Why, and Ishikawa Cause and Effect).
  • Experienced in use of continuous improvement lean manufacturing principles and scrap reduction tools (5S+, Value Stream Mapping, PDCA, Standard Work, and Poka-Yoke).
  • Experienced in use of AIAG quality tools to reduce variability and mitigate risk (APQP, PPAP, FMEA, Control Plan, MSA, and SPC).


We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site.

  • Flexible work options to help balance work/life demands (at participating Eaton sites)
  • Healthcare/retirement savings programs
  • Competitive compensation packages to reward skills and performance
  • Tuition assistance or financial help for ongoing learning and development
  • Health, Dental, Vision & Wellness programs
  • Donation matching

Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call [Register to View] or send an email to:

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy, helping to solve the world’s most urgent power management challenges, and doing what’s best for our stakeholders and all of society. Founded in 1911, Eaton has been listed on the NYSE for nearly a century. We reported revenues of $19.6 billion in 2021 and serve customers in more than 170 countries.

Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We have demonstrated our passion for sustainability with the announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030.

Eaton is committed to having a workforce that is diverse and non-discriminatory at all levels, reflecting the diversity of our customers and the varied environments in which we conduct business around the world. Our success depends on our ability to attract and retain the very best people unlimited by race, color, social or economic status, religion, national origin, marital status, age, disability, veteran status, sexual orientation, gender identity or any protected status. Eaton follows relevant non-discrimination laws and regulations in the countries where we operate. It is the policy of the Company to make all decisions regarding employment, including hiring, compensation, training, promotions, transfers, or lay-offs, based on the principle of equal employment opportunity as defined above.

Job: Quality

Region: North America – US/Puerto Rico
Organization: AER FED Fluid Electrical Distribution

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: Yes, 10 % of the Time