Job Details
Asset Management Analyst
Diversity of backgrounds, ideas, thoughts, and experiences is vital to our culture and the way we do business. Creating an environment where differences are embraced and where every person feels engaged and included makes us safer, stronger, and more successful.
With a history dating back to 1886, American Water (NYSE:AWK) is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,500 dedicated professionals who provide regulated and regulated-like drinking water and wastewater services to an estimated 14 million people in 25 states. American Water provides safe, clean, affordable and reliable water services to our customers to help keep their lives flowing. For more information, visit amwater.com and follow American Water on Twitter, Facebook and LinkedIn.
PLEASE NOTE: In order for American Water to evaluate decisions about new regulations, reintegration, and safe operating practices, all employees are required to report their vaccination status.
***Note - In addition to Carnegie, PA, this role can report to the Mechanicsburg PA American Water office
Primary Role
Provides a combination of administrative, analytical and technical support for the organization.
Key Accountabilities
- Use MapCall, SAP and other AW systems to review and evaluate water and wastewater assets and equipment.
- Use various tools to analyze, compile, track, report and at times update asset or equipment data. As-built processes various reoccurring processes which may include, but are not limited to, water plant operations, capital programs, field projects, work orders, regulatory compliance, customer service and employee records.
- Prepares, responds, and gathers data requests in various configurations such as SAP, CRM, MapCall and various other systems. Compiles and reviews numerous essential reports on a daily/weekly/monthly basis.
- Interacts with internal customers as a first level resource for various departmental or functional issues which may be related to customer service, customer billing, water supply, regulatory issues etc.
- Provides any additional assistance and researches and resolves difficult customer questions, concerns, difficulties, inquiries and/or problems.
- Provides general assistance for day-to-day managerial and departmental needs and special projects.
Knowledge/Skills
- Thorough knowledge of standard business practices and principles, including basic accounting and budgeting.
- In-depth knowledge of Microsoft office suite applications including MSWord, Excel, Access and PowerPoint and email management systems (MS Outlook)
- Knowledge of specific systems such as SAP, MapCall, GIS, PowerPlan preferred.
- Demonstrated organization and administrative skills;
- Demonstrated communication skills, both verbal and written;
- Demonstrated ability to manage and prioritize tasks;
- Demonstrated interpersonal skills. Attention to detail a must.
Experience/Education
- Minimum 3 years overall work experience in administrative, reporting,customer service, analytics, GIS or asset management within a utility preferred.
- High school diploma with post high school coursework in secretarial science, business, finance, accounting required;
- Associates level degree in business, GIS, engineering, finance, or accounting preferred
Travel Requirements
- Periodic local travel; Limited
Work Environment
- Standard office environment.
Other
- The percentage of time spent performing the key accountabilities of the job may vary based on the manager, departmental or functional unit needs.
- Analysis and Problem Solving - Analyzes and resolves business issues through the application of critical reasoning skills and general business experience.
- Sharing Knowledge & Expertise - Drives business performance by developing and contributing specific technical or professional knowledge, skills and experience. Demonstrates a professional attitude.
- Teamwork - Is committed to working collaboratively to achieve business goals, building cohesiveness and identity with a work group, and valuing individual perspectives and contributions.
Competencies
Join American Water...We Keep Life Flowing™
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.