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Job Details

UnitedHealth Group

Quality Engineer (111748730)

Engineering and Architecture

Quality Engineer



Basking Ridge, New Jersey, United States

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

This role will be responsible for development, maintenance and execution of test scripts for Contact Center applications. Quality engineer will be responsible for all phases of functional and regression testing. This person should be able to manage multiple projects simultaneously and coordinate with other teams to ensure deadlines are meet and application quality, performance meets standards before production implementation. As a QA engineer, this person will be responsible to improve our testing processes and work with our Dev teams to deliver projects with high quality.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Analyze business requirements and technical specifications to design, develop and deliver quality

  • Design, develop and implement end to end testing strategies for advanced Genesys telephony systems

  • Performs testing with expert understanding of VoIP/SIP based call routing / digital solutions on Genesys platform

  • Participate in Agile working practices such as daily scrum meetings, sprint planning meetings, reviews and retrospectives

  • Implement and execute test strategies on all supported platforms to help improve overall quality and improve test code coverage

  • Manage QA life cycle which primarily includes creation of test strategy, test plans, test scenarios, test cases/scripts & defect life-cycle management

  • Build, execute and maintain test scripts using automation tools

  • Responsible for continuous improvement to build test efficiencies and effectiveness through the use of innovative QA practices and automation tools

  • Work closely with product owners, developers and cross functional teams to understand product requirements

  • Report project status, attend status meetings and provide regular updates to management

  • This role is Remote Nationwide

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor of Science Degree in Computer Science, Engineering

  • 3+ years of QA testing, creating test artifacts and reporting defects

  • 3+ years of strong automation testing experience preferably Selenium and in Cucumber, BDD

  • Familiar with Git, Jenkins CI/CD

  • Understanding of the modern web applications including HTML, CSS, JavaScript, Web services and relevant technologies

  • Experience with REST Assured API, SOAP UI automation testing

Preferred Qualifications:

  • Prior experience in automating voice/digital contact center technologies

  • Experience with Cyara testing tool

  • Knowledge and full understanding of Software Development Life Cycle (SDLC) principles

Soft Skills:

  • Strong knowledge of QA methodologies and tools with demonstrated experience in Automation role

  • Good problem solving and analytical skills

  • Excellent communication and presentation skills

  • Strong knowledge of Agile testing methodologies and best practices

  • Deliver high quality work and adapt to new challenges, as an individual or as part of a team 

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.SM

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $66,100 to $118,300. The salary range for Connecticut / Nevada residents is $72,800 to $129,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Optum, UnitedHealth, Quality Engineer, Engineer, Developer, Cyara, Agile, Automaton Testing, Selenium, Cucumber, Git, Jenkins, CI/CD, HTML, CSS, JavaScript, REST Assured API, SOAP UI, Hiring Immediately, Remote, Telecommute, WAH, WFH, #RPO, #GREEN