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Job Details

Merck & Co, Inc

Senior Technician, Engineering (Maintenance) ( MERCUSR170823ENUS)

Engineering and Architecture




Durham, North Carolina, United States

Job Description

New hires in office-based roles in the US & Puerto Rico will be required, subject to applicable law, to demonstrate that they have been fully vaccinated for COVID-19 or qualify for a medical or religious exemption to this vaccination requirement that can be accommodated without an undue burden to the operation. However, subject to applicable law, employees working in roles that the Company determines require routine collaboration with external stakeholders, such as employees in health services, customer facing commercial, or research based roles, will be required to be fully vaccinated as a condition of employment.

Our Engineers support internal and external manufacturing operations remain operational, continuously improve and innovate. With our extensive range of facilities and environments, our Engineers have opportunities across many diverse areas including Biological, Chemical, Automation, Capital Projects, Maintenance, Safety, Process Development, Technical Services, Utilities and Validation.

The Sr. Tech, Engineering is a member of the Engineering team providing technical support to the manufacturing site. The site includes clean utilities, facilities equipment, manufacturing production equipment, quality labs and a warehouse. The candidate will support the installation, operation, maintenance and/or troubleshooting of biopharmaceutical manufacturing equipment such as washers, autoclaves, tanks, bioreactors, filtration skids, filling lines, lyophilizers and isolators. Develops Standard Operating Procedures (SOPs) and Preventative Maintenance (PM) plans as requested. Responsible for SAP transactions, validation testing support, supporting root cause investigations and change control activities. Actively supports, participates and embraces an inclusive team culture including significant interaction with operations, quality, automation, technology, and other groups as required.

Key Duties:

Ability to perform routine maintenance tasks, work with and troubleshoot complex process systems, including but not limited to:

  • Process Equipment (e.g. Filling Machine, Lophilizer)

  • Support Equipment (e.g. washers, autoclaves, incubators)

  • Utility Equipment (e.g. Clean steam generators, Water-For-Injection generation/distribution, reverse osmosis skids, compressed gas systems)

  • Automated Systems (e.g. Distributed Control System (DCS), Programmable Logic Controllers (PLC))

  • Clean-In-Place (CIP) Systems

  • Maintenance Equipment (e.g. tools and calibration equipment)

    • Assist with execution of calibration, automation, validation and additional testing, as required

    • Decisions are guided by policies, procedures and business plan; receives guidance from manager.

    • Contributes to the performance and results of the department.

    • Identifies and resolves technical and operational problems; collaborates with peers to resolve problems that cross into inter-related units

    • Responsible for assisting in the identification, development, and implementation of new systems which enhances the operation and/or engineering processes.

    • Adapts and implements departmental plans and priorities based on division scorecard to address local business, service and operational challenges

Quality & Safety Compliance:

  • Develop and execute engineering change request (ECRs), as necessary.

  • The successful candidate should be able to examine an issue from diverse perspectives (safety, compliance, automation, equipment, process, and people) in order to best understand and identify root cause.

  • Provide input to investigate deviations, with responsibility to interface with approvers.

  • Efficient and safe maintenance and repair of equipment using Hazardous Energy Control Procedures

  • Required to wear personal protective equipment including safety glasses, earplugs, gloves, hard hats, safety harnesses, etc.

  • Position requires clean room gowning during performance of job duties

  • Actively supports safety initiatives, including shop floor audits, lockout/tagout and Hazardous Energy Control Procedure updates


  • Interface with other departments, contractors and disciplines on scheduling repairs and maintenance of equipment/utility systems

  • Support daily meetings to facilitate flow of information up/down through the organization

  • Escalate issues as needed to ensure the right support/awareness is given to issues as they arise

  • Serve as a Subject Matter Expert (SME) during tours to provide area/process overview information to visitors/auditors upon request.

  • Working as a SME, provide necessary training for system maintenance as needed.


  • Order and maintain spare parts for assigned process equipment

  • Ensure inventory transactions are complete, timely, and accurate

  • Recognize and communicate opportunities for cost savings

Education Minimum Requirement:

  • High School Diploma or GED

Required Experience and Skills:

  • 3 years of plant maintenance experience with knowledge of technical craft skills (instrumentation, electrical, plumbing, advanced mechanical, ).

  • Familiarity of regulatory requirements in accordance with GMP manufacturing operations

  • Good oral and written communication skills

  • Physical requirements – Must be willing and able to lift 50 lbs, climb ladders and stairs, work on platforms and equipment above floor level. Walking, bending, crawling, and stooping is required.

  • Proficiency in computer systems and applications including but not limited to: Microsoft Office (Word, Excel and Outlook),

  • CMMS Calibration/Maintenance Database Systems

  • Effective Maintenance, Electrical troubleshooting, and problem-solving skills required

  • Routine shift will be day. Available for “On-Call” work rotation (during off-hours) and weekend overtime, as needed.

Preferred Experience and Skills:

  • Associate Degree in Industrial Systems, Mechanical, Electronics, Electrical or Instrumentation

  • SAP experience related to plant maintenance and spare parts procurement systems

  • cGMP experience in a sterile, bulk or finished pharmaceutical environment

  • Experience authoring PM/calibration job plans and management of spare parts

  • Installation, operation, maintenance and/or troubleshooting experience with biopharmaceutical manufacturing equipment such as washers, autoclaves, skids, tanks, bioreactors, and filtration skids

  • Ability to read P&ID's, electrical drawings, blueprints, etc.

  • Ability to manage multiple priorities and advance several tasks in parallel

  • Knowledge of Allen Bradley PLC’s, Siemens Apogee BAS.

  • Programmable Logic Controllers (PLCs),

  • HVAC, and/or multi-stage refrigeration systems, Refrigeration license.

Our Manufacturing & Supply Division is committed to be the most trusted supplier of bio-pharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create an interdependent global manufacturing network that’s committed to delivering a high quality, reliable supply to customers and patients on time, every time.

Who we are …

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster

EEOC GINA Supplement​

OFCCP EEO Supplement

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:




VISA Sponsorship:


Travel Requirements:


Flexible Work Arrangements:

Not Specified


1st - Day

Valid Driving License:


Hazardous Material(s):

Number of Openings:


Requisition ID:R170823