Engineering Technician

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with MonPower, a subsidiary of FirstEnergy Corp [MP].

This job is responsible for the reliability and assessment work for the Distribution function of the Company.

Responsibilities:

• Demonstrate and direct a solid commitment to all aspects of safety.
• Assist in commission Worst Performing Circuit (WPC) analysis and identify action items.
• Build familiarity with state regulatory requirements for distribution inspection and maintenance.
• Perform post-storm circuit sweeps on areas identified by operations and identify and assist with prioritizing line and forestry issues.
• Investigate Frequent Device Outages, unknown outages for all line fuses and upstream devices, overloaded transformer issues and Customer Minutes of Interruption (CMI) issues and assist in making recommendations as appropriate.
• Monitor recloser operations; assist in proposing remedies for frequent operations.
• Initiate notification of unsafe or dangerous conditions with the Distribution Control Center (DCC) to implement immediate follow-up and/or repairs.
• Review and interpret reliability data from PowerOn, SAP, and the Enterprise Data Warehouse, and apply information to prioritize work.
• Aid in Customer Experiencing Multiple Interruption (CEMI) analysis and the recommendation of reliability improvements.
• Investigate and respond to customer reliability inquiries received through regulatory agencies, company officers, and/or company processes.
• Monitor field inoperable equipment logs for capacitor programming needs.
• Initiate and track Unsatisfactory Performance Report (UPR).
• Assist in preparation of budget items (RPA - Request for Project Authorization, ECAT's- Energy Delivery Capital Allocation Tool) for Distribution System Reliability work.
• Attend all required regulatory training.
• Gain knowledge of:
  • The purpose, function, and operating characteristics of equipment, and residential, commercial, and utility electrical distribution and control systems
  • Construction methods, maintenance practices, service practices, standards and procedures
  • Procedures and processes for the acquisition of materials, equipment and tools
  • Understand and effectively apply legal and regulatory requirements as appropriate.
• Gain knowledge of National Electric Safety Code (NESC) and National Electric Code (NEC).
• Gain an understanding of the Company’s Accident Handbook, Manual of Operations and practical application in the workplace.
• Interpret work requests, engineering drawings, schematics, equipment instruction manuals and procedures aid in the development of accurate work plans.
• Develop, collect, organize, and analyze information from a variety of sources to develop reports and provide information on backlog and productivity.
• Maintain strong working relationships at all levels.
• Provide quality customer service, both internally and externally.

• Provide assistance during emergencies and storm-related activities and travel to various off-site locations, as well as FirstEnergy office locations, training facilities and customer sites, when requested.

Qualifications:

• Bachelor’s degree (preferred in Engineering Technology or related discipline) + 0-1 years of related work experience. In lieu of a bachelor’s degree, minimum of 2 years related work experience is required.
  • Note: Related work experience is knowledge of construction and maintenance practices, procedures, work methods, materials, equipment and tools which would be used to determine the resources necessary to perform construction and maintenance work activities.
• Professionalism to work with engineer and management personnel, as well as interface and work cooperatively with customers, contractors, and the general public, in a courteous manner that demonstrates FirstEnergy’s rules of engagement.
• Self-motivated and able to multi-task with competing priorities.
• Possess solid verbal and written communication skills.
• Knowledge of PC software applications including Microsoft Office (Word, Excel, Access, PowerPoint, etc.), Outlook, SAP, geographical information system (GIS), customer request work scheduling (CREWS), power outage reporting system (PowerOn), computer aided drafting (CAD/AutoCAD) and Energy Delivery Outage Application is preferred. Experience with database query tools (Hyperion/BRIO, Business Explorer Analyzer (BEX), Cognos) and experience using Visual Basic is a plus.
• Must have a personal vehicle to commute to various facilities and locations as required, possessing a valid driver’s license.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

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FirstEnergy Human Resources Team