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Job Details

Bristol Myers Squibb

Specialist, QC New Product Introduction Chemistry

Equipment/Technology Specialist

Equipment and Facilities Specialist


Phoenix, Arizona, United States

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

This position interacts with Local and Global IT, System Admins, System Super Users, QC Management, System End­Users in QC, and Quality Assurance.

The position is located at the Phoenix, Arizona site. The Specialist may also provide support to end-users located at other sites using the CELabs (Labware) and or MODA applications. In limited situations, extended hours and on-call support may be required but will not be a constant requirement.

Education and Experience:

  • Bachelor’s degree preferred.o2 years of relevant work experience required, preferably in a regulated industry.

  • An equivalent combination of education and experience may substitute.

Key Responsibilities

  • Support all laboratory e-systems enhancements and maintenance.

  • The Specialist will act as Site Master Data SME:

    • Understands strategy, purpose, and process and advocates for Standardization and Harmonization.

    • Understands and assists in establishing release scope.

    • Gathers documentation for the collection of Master Data using approved template(s).

    • Standardizes and harmonizes master data per standards documented in the MDM Configuration Standards SOP.

    • Answers questions related to site process and data.

    • Consults Site SMEs to provide data and answers to questions.

    • Reviews organized, standardized, and harmonized master data prior to build and provides verification and User Acceptance Testing of completed master data as needed.

    • In addition, the Specialist may support the Site Deployment team with the following duties:

      • Participation in demos and testing of functionalities and workflows.

      • Review and/or execution of user acceptance testing (UAT) protocols.

      • Creation and/or update of local GMP procedures.

      • Change Management Action Owner.

      • Hypercare activities.

  • System Support:

    • Provides first-line operations support to end users.

    • Provides first-line coordination with local IT/tech support and system admins.

    • Assists with errors and solve problems with minimum guidance; performs simple data fixes.

    • Provides expertise in the execution of business processes using e-systems.

    • Provides expertise in the development of system enhancements with user requirements and business drivers.

    • Supports site projects and goals where applicable to streamline testing.

  • Master Data Management:

    • Maintains and updates master data objects.

    • Triages, assesses, aligns, and executes non-configuration related build.

  • Compliance:

    • Performs all activities in compliance to cGMP requirements and applicable standards and procedures.

    • Maintains local e-systems related standards and procedures.

    • Supports change controls for e-systems changes.

    • Supports investigations in case of e-systems related deviations.

    • Participates in inspections by health authorities and in corresponding preparation as Master Data SME.

  • Training:

    • Assists with the implementation and deployment of training to new users and in case of major upgrade.

    • Provides end user training and on-the-job training (OJT) for laboratory and production employees as required.


Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Physical presence at the BMS worksite or physical presence in the field is an essential job function of this role which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and enhances the Company culture.

To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application or if you are applying to a role based in the U.S. or Puerto Rico and you believe that you are unable to receive a COVID-19 vaccine due to a medical condition or sincerely held religious belief, during or any part of the recruitment process, please direct your inquiries to Visit to access our complete Equal Employment Opportunity statement.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.