Sr. Specialist, Systems Training, TLO

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

The Training & Development Sr. Systems Specialist is responsible for the successful implementation of the site systems training including but not limited to (Manufacturing Execution System, Laboratory Information System, Inventory Management System). They assist in determining training solutions that adhere to the Site Training Program. This position trains other staff members, as well as assesses their ability to perform tasks proficiently.

REQUIRED COMPETENCIES: Knowledge, Skills, and Abilities:

• Requires a high level of understanding of cell therapy processes, systems, computer system validation, and GMP requirements.

• Intermediate skills in design, development, and implementation of training.

• Advanced skills in using PowerPoint, Excel and relevant site-specific computerized systems.

• Requires a high level of organizational and time management skills.

• Capable of delivering training virtually as well as in-person.

• Ability to communicate information clearly to facilitate effective learning. This position requires speaking in classroom settings.

• Communicates and facilitates discussions related to resolution of technical issues associated with computerized systems.

• Requires high level of attention to detail.

• Requires strong interpersonal skills which enable appropriate collaboration with trainees, colleagues, and subject-matter experts.

Education and Experience:

• B.S. in Biology, Biochemical, Chemical, or Biomedical Engineering, Computer Science or related discipline with 5-8 years of relevant experience.

DUTIES AND RESPONSIBILITIES:

• Executes Systems training including:

  • Assists with the development of training schedule with scheduling personnel to support new hire training and training for existing personnel

  • Manages ticketing process for system access (production and training) requests

  • Creates / maintains relevant training documents / work practices

  • Provides feedback to trainees to ensure all skills / knowledge have been acquired and communicates any skill/knowledge gaps that require additional training.

  • Solicits feedback from trainees to ensure the appropriateness of course content and for continuous improvement opportunities.

  • Collaborates with the Instructional Design team to co/develop training that is compliant and effective.

  • Maintains accurate training documentation and submission for record keeping.

  • Seeks feedback from Department Management and trainees to assess training needs and to identify areas for continuous improvement.

  • Co/develops course content and procedures including new SOPs, TRNs for system training programs as necessary.

  • Provides routine support for end users

  • Collaborates with the Manager and Quality to identify trends which may require amendment to training programs.

  • Co/develops / implements new course content as procedures change or as new systems are introduced.

  • Promotes and exhibit core BMS values in onboarding and training activities.

  • Performs administrative tasks such as scheduling training sessions, ordering training supplies, coordinating enrollment, and completing documentation.

  • Communicates with different departments to ensure new hires have access to all necessary systems and security.

  • Tracks training status of new hires and communicates progress to Department Management.

• Interact with supporting departments as needed to facilitate smooth operation, and escalate any issues involving safety or product quality through the appropriate channels.

• Collaborate with members of internal teams to drive process improvements and assist with implementation of changes by utilizing quality systems.

• Reports and initiates non-conformances and participates in follow up investigation when necessary.

• Performs all other duties as required.

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Physical presence at the BMS worksite or physical presence in the field is an essential job function of this role which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and enhances the Company culture.

To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application or if you are applying to a role based in the U.S. or Puerto Rico and you believe that you are unable to receive a COVID-19 vaccine due to a medical condition or sincerely held religious belief, during or any part of the recruitment process, please direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

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