Job Details
Clinical Specialist, Spine Enabling Technologies (Fort Wayne, IN)
Why join Stryker?
We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com
Our benefits include bonuses; commissions; healthcare; insurance benefits; retirement programs; stock based plans; paid time off plans; family and parenting leaves; tuition reimbursement; wellness programs; onsite fitness centers and cafeterias; discount purchase programs; and service and performance awards – not to mention various social and recreational activities.
What You Will Do
This is a field (hospital) based role in Fort Wayne, IN with occasional travel to Evansville and Indianapolis. Candidates must live within a commutable distance to our customers and have the ability to travel within the area in support of business needs.
The Clinical Specialist will provide clinical product support to all end users and provide on-site guidance and assistance during surgical procedures. Provide training, ongoing in-services, and customer education to assigned account(s). Work within accounts to maximize the use of the Stryker Spine Enabling Technologies and core Spine product line, by ensuring customer confidence in our technology through consistent procedural performance. Develop, implement and enhance all resources necessary to properly service our customers and technology.
Provide surgeons and operating room staff with Clinical/Technical support in the operation of the company's navigation technologies, associated equipment and instruments to ensure procedural efficiency.
Collaborate with cross-divisional sales partners to assist with inventory management
Use proprietary software to prepare pre-operative scans for use in conjunction with the company's navigation system, assists surgeon in preoperative planning and intra-operative guidance.
Provide prompt and accurate complaint reports per the requirements of Stryker Enabling Technologies quality system.
Solve product problems for customers in an expeditious manner.
communication around product performance.
Obtain purchase orders for products consumed during surgical procedures and maintains and tracks case coverage purchase orders for services provided.
Partner with other cross functional teams in selling the clinical benefits of the company’s products, drive continuous account growth and case volume.
Identifies and executes opportunities to participate in cross-divisional labs for product education
Support the conversion of competitive doctors to use Stryker Enabling Technologies products
Possible off-hours, weekends, and holidays to support business needs
What You Will Need
Bachelor's degree required
Sales and/or marketing experience preferred
Excellent problem-solving, interpersonal, organizational and computer skills
Physical Requirements- Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects
Must be able to analyze and resolve non-routine sales issues using independent judgment
Must be able to routinely make decisions which may affect immediate sales operations and have a divisional effect
Must be able to quickly resolve complex challenges that occur in a dynamic environment
What We Offer
Field based training
A winning team driven to achieve our mission and deliver remarkable results
Coworkers committed to achieving more and winning the right way
Quality products that improve the lives of customers and patients
Ability to discover your strengths, follow your passion and own your own career
https://totalrewards.stryker.com
COVID-19 vaccination requirements
Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.
Know someone at Stryker?
Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at https://careers.stryker.com/referrals/
About Stryker
Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes.
We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com