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Job Details

UnitedHealth Group

WellMed Senior Intake Specialist (107173982)

Equipment/Technology Specialist

Equipment and Facilities Specialist



San Antonio, Texas, United States

Excellent benefits after 30 days that include health insurance, paid time off, paid holidays, 401K with a match, annual bonus potential, annual reviews and much more! You will be joining a company where there are continued opportunities to progress in your career.

The Senior Intake Specialist is primarily responsible to oversee the intake & authorization representatives to ensure all verification of eligibility/benefits, assisting in submission/follow-up of authorization, and data entry into HME/Home Health systems. Serves as the initial client contact to obtain patient demographics, type of referral and type of insurance and ensures information is communicated to pharmacy, clinical team manager, respiratory and home medical equipment personnel. Perform quality assurance on intake and authorizations. Assist in training of new incoming intake, authorization and CSR specialists.

This position will have a rotating monthly schedule of 8-5, 9-6 or 10-7.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Accredited high school diploma or GED
  • 2+ years in an office setting
  • 2+ years in customer service
  • Supervisory experience
  • ICD-10 experience
  • Excellent computer skills including the ability to type a minimum of 25 WPM
  • Full COVID-19 vaccination is an essential requirement of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance

Preferred Qualifications:

  • Bilingual (Spanish)
  • Medicare local coverage criteria (LCD)
  • Highly developed customer service and organizational skills

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 550,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

WellMed was founded in 1990 with a vision of being a physician-led company that could change the face of healthcare delivery for seniors. Through the WellMed Care Model, we specialize in helping our patients stay healthy by providing the care they need from doctors who care about them. We partner with multiple Medicare Advantage health plans in Texas and Florida and look forward to continuing growth.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.