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Job Details

Bristol Myers Squibb

Specialist, GMP Training (R1557863-en-us)

Equipment/Technology Specialist

Equipment and Facilities Specialist



Phoenix, Arizona, United States

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Key Responsibilities

  • Performs daily data entry to process and verify all electronic and paper training records. Data is entered with a high level of accuracy to meet high quality standards.

  • Communicates any errors on training requests and guides colleagues on resolution.

  • Manages training plans for all site employees.

  • Creates and maintains curricula and training items in the LMS.

  • Administers and troubleshoots the LMS for all users.

  • Ensures accurate deployment of training for all site employees.

  • Uses instructional design principles and adult education concepts to develop materials for a variety of training such as, eLearning, instructor-led, on-the-job, job aides and blended learning.

  • Recognizes and resolves training issues.

  • Follows processes for deviations and corrective actions.

  • Completes action items for change controls related to training.

  • Conducts training impact assessments to identify gaps and ensure accurate training assignments.

  • Verifies and approves the accuracy of training information within the quality systems.

  • Maintains training records for all personnel according to regulatory and document retention requirements.

  • Teaches New Hire Onboarding classes.

  • Supports the Train-the-trainer program.

  • Participates in continuous improvements.

  • Collects data, provides reports, and conducts analysis for training compliance metrics.

  • Supports site inspections and audits for training-related requests.

Working Conditions

  • Work is performed in a typical office environment, with standard office equipment available and used. Work is generally performed seated but may require standing and walking for up to 10% of the time. Lighting and temperature are adequate and there are no abnormal conditions caused by noise, dust, etc.

Travel Requirements

Travel Requires travel < 10% of time

Qualifications & Experience

  • Advanced knowledge of learning management systems.

  • Excellent interpersonal skills with a reputation for collaboration with all levels of employees.

  • Excellent communication skills, both written and oral.

  • Excellent writer with technical writing skills.

  • Advanced presentation skills.

  • Decision making, planning, and analysis skills.

  • Time management and administrative skills with keen attention to detail.

  • Ability to perform data entry with a high degree of accuracy.

  • Strong understanding of adult learning theory and instructional design principles for analysis, design, development, implementation, and evaluation of training.

  • Advanced proficiency in using Outlook, Word, Excel, PowerPoint, Adobe Acrobat with a high emphasis on Excel.

  • Ability to learn new training technologies and become a subject matter expert.

  • Ability to use instructional design systems to develop, implement, and facilitate training.

Education & Experience

  • Relevant educational experience typically acquired through a Bachelor’s degree in education, science, or related discipline.

  • Minimum of four years of relevant work experience required, preferably in a regulated environment, pharmaceutical, manufacturing and/or quality operations.

  • Minimum of four years of experience in adult learning and content design.

  • Experience using eLearning tools (Articulate 360, Captivate, Adobe Cloud, Articulate, Captivate, Vyond, Powtoons) is a plus.

  • Experience using LMS and other quality systems (ComplianceWire, SuccessFactors, Veeva, ServiceNow) is a plus.

  • An equivalent combination of education and experience may substitute.


Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Physical presence at the BMS worksite or physical presence in the field is an essential job function of this role which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and enhances the Company culture.

To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application or if you are applying to a role based in the U.S. or Puerto Rico and you believe that you are unable to receive a COVID-19 vaccine due to a medical condition or sincerely held religious belief, during or any part of the recruitment process, please direct your inquiries to Visit to access our complete Equal Employment Opportunity statement.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.