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Job Details

Bristol Myers Squibb

Senior IT Mfg System Support & MES Specialist

Equipment/Technology Specialist

Equipment and Facilities Specialist



Humacao, Puerto Rico, United States

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

1. Provides IT expertise support to process equipment, process automation systems for manufacturing operations and to business process teams during process integration for major computer system applications, (e.g., Manufacturing Execution System, PI. synTQ-PAT).

2. Supports Manufacturing Execution Systems and Data Management applications and its related hardware and other System applications such as: Syncade, OSI PI and SAP Interface.

3. Performs master data set up, system administration and security procedures.

4. Develops the Software/Computers Validations User Requirements, Specifications, Protocols and Validation execution for manufacturing systems applications and recipes.

5. Develops and/or enhances the Syncade recipes and behaviors, to support products manufactured at the site.

6. Recommends acceptance of the computer software, as determined from the tests performed on the Protocol, analyzes data in order to determine acceptability and recommends actions to be taken if the software is not accepted.

7. Analyzes Change Control Procedures and recommend action(s) to be taken whenever additions, alterations or changes are to take place in computerized process. The incumbent recommendations in this matter will be the most reliable source for decision making when these situations arise.

8. Participates proactively as a team member on implementation projects for new integrated business application and processes automation, providing consulting advice in the use and management of technology as well as on how this tools facilities systems integration and/or business requirement.

9. Supports the installation, troubleshooting, maintenance, qualification, validation and upgrade for new and existing computerized systems related to MES environment. Support of the MES applications: Syncade, OSI PI, SAP Interface, SCADA, DCS systems).

10. Provides training and continuous support to users to assure proper use of the software applications following established operational procedures and users support during problem solving situations associated in new business and/or manufacturing systems implementation

11. . Reviews computer related software applications or computer programs to ensure that Plant standards are met and that programs are capable of being integrated with other software applications as required.

12. Supports the Site Automation group and Manufacturing in evaluating workload and capacity of computer systems to determine feasibility for expanding, upgrading or enhancing computer operations.

13. Reviews and tests programs to ensure that they meet manufacturers recommend requirements for hardware and software at the personal computer and/or host computer system level.

14. Assists in FAT, and SAT phases on mfg system implementations in conjunction with Automaton and Engineering groups related to the MES environment.

15. Tests computer system to determine criticality of component loss prioritizes importance of components and writes recommendations for recovering losses and using backup/restore applicable procedures, adhering to data integrity and system security applicable practices under these situations.

16. Provides project status through the use of project plans and perform best efforts to achieve projects milestones within the pre-established due dates.

17. Coordinates and implements hardware or software vendor recommendations when approved or accepted by the area manager and; reviews and tests programs to ensure that they meet manufacturers recommended requirements.

18. Provides support to Business and Quality Area applications like: Maximo CMMS, Kronos Payroll and DCA DMS, among others.

19. Prepares requisition for outside resources to assist in project implementation as needed.

20. Prepares and reviews system related procedures such as: Operational, Security, Backup and Restore and Disaster Recovery.

21. Assures that reported problems are solved by implementing corrective actions like (but not limited) user retaining, changes to existing SOPs, applying software fixes or hardware fixes, information resources colleagues recommendations, etc.

22. Assists plant and quality assurance management in reviews of computerized systems validation documentation, plans and protocols.

23. Provides technical counsel on issues and concerns regarding validations plans and protocols design.

24. Provides input on the design of specifications, and/or functional requirements for equipment facilities and systems.

25. Provides expertise in the corresponding business and automation during problem resolution activities.

26. Assists Corporate and Plant Quality Assurance in reviewing and auditing vendors of cGMP related software and hardware.

27. Assists critical vendors to attain validable status by advising in modifying their current methodology.

28. Assists Corporate, Plant, and Quality Assurance Management in providing and reviewing computerized systems validation documentation, plans and protocols with federal and local regulatory agencies.

29. Any other task and/or activity deemed necessary according to the site and/or Company needs.

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Physical presence at the BMS worksite or physical presence in the field is an essential job function of this role which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and enhances the Company culture.

To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application or if you are applying to a role based in the U.S. or Puerto Rico and you believe that you are unable to receive a COVID-19 vaccine due to a medical condition or sincerely held religious belief, during or any part of the recruitment process, please direct your inquiries to Visit to access our complete Equal Employment Opportunity statement.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.