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Job Details

Merck & Co, Inc

Specialist, Quality Assurance

Equipment/Technology Specialist

Equipment and Facilities Specialist


Rahway, New Jersey, United States

Job Description

The mission of Quality Assurance is to: safeguard the rights and well-being of patients; comply with applicable global regulatory requirements through sound processes and procedures, and to provide independent assurance that delivers high quality data and clinical supplies.

This position reports to the Associate Director of Global Clinical Supplies Quality and is critical to maintaining the global clinical supply chain via related disposition activities for clinical finished goods provided by our Company for worldwide clinical trials. Specifically, this includes direct support for batch documentation review ensuring our clinical supplies are in compliance with current Good Manufacturing Practices (GMP) regulations and relevant regulatory filing submissions. Areas of focus of this position revolve around the detailed workings of clinical packaging, labeling and distribution activities and associated regulatory submissions for Investigational New Drug applications and Clinical Trial Applications in relation to complex/niche supply chains and supply types to support clinical protocols as well as Managed Access Programs, Joint Ventures/Collaborations, Independent Investigator-Initiated Studies, etc.

Duties may include, but are not limited to, the following:

  • Evaluation and disposition of clinical supply materials with the assurance that the materials were produced in conformance to all applicable. policies/procedures of our Company and compliance with all governing regulations.

  • Coordinate and/or support the preparation of procedures, processes and quality improvements.

  • Assists in the coordination of significant quality events including fact-finding, investigation, coordination of clinical quarantine and recovery actions.

  • Collaboration across Integrated Process Team (IPT) functional and business areas to ensure robust processing, continuous improvement and cross-functional team building.

  • Providing on-the-floor support of operational and technical issues; providing immediate responses on the shop floor to deviations and potential deviations.

  • Completing projects to improve the performance of our processes, including continuous process improvements, investigation Corrective/Preventative Actions (CAPAs), and value capture projects that seek to improve yield, reduce cost, or lower our processing cycle times.

  • Managing investigation, change request and project timelines to ensure key compliance and customer due dates are met; escalating any potential misses and develop remediation plans, when possible.

  • Actively using and championing the use of Lean Six Sigma and our Company's Production System tools, both in problem solving and day-to-day operational activities.


  • Bachelor's degree in science (biology, biotechnology, biochemistry, chemistry, pharmacy or other closely related fields).

Required Experience and Skills:

  • Minimum of two years' experience in the pharmaceutical or equivalent industry (GMP related field) including Technical, Engineering, Quality or Operations.

  • Effectiveness and creativity in approaching and solving technical problems.

  • In-depth working knowledge of current Good Manufacturing Practices and of regulatory requirements as they apply to the pharmaceutical field or a related area.

  • Proficiency in using Microsoft applications (such as Excel, Outlook, PowerPoint, Teams and/or Access).

  • Evidence of leadership skills coupled with highly developed oral and written communication skills, i.e., effective presentation of concepts and ideas, as well as stakeholder management and conflict resolution skills.

  • Demonstrated teamwork skills and ability to work independently.

  • Attention to detail, flexibility and an awareness of production and quality control problems.

Preferred Skills:

  • Familiarity with batch disposition (release) activities is strongly preferred; prior batch disposition experience is a plus.

  • Prior experience reviewing and approving investigations, deviation management, and Corrective/Preventative Actions (CAPAs)

  • Previous background in quality control, quality assurance, auditing or regulatory affairs.

  • Ability to independently manage multiple priorities and projects.

  • Ability to lead and support teams of a cross-functional and multi-level nature, including senior management representatives.

  • Demonstrated analytical and problem-solving skills, knowledge of Lean Six Sigma and Project Management.

  • Computer skills; knowledge and competency in Enterprise Resource Planning (ERP)/Manufacturing Execution Systems (MES), Trackwise, SAP.

We are a research-driven biopharmaceutical company. Our mission is built on the simple premise that if we “follow the science” that great medicines can make a significant impact to our world. We believe that a research-driven enterprise dedicated to world-class science can succeed by inventing medicine and vaccine innovations that make a difference for patients across the globe.

Who we are …

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Residents of Colorado

Click here to request this role’s pay range.

New hires in office-based roles in the US & Puerto Rico will be required, subject to applicable law, to demonstrate that they have been fully vaccinated for COVID-19 or qualify for a medical or religious exemption to this vaccination requirement that can be accommodated without an undue burden to the operation. However, subject to applicable law, employees working in roles that the Company determines require routine collaboration with external stakeholders, such as employees in health services, customer facing commercial, or research based roles, will be required to be fully vaccinated as a condition of employment.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster

EEOC GINA Supplement​

OFCCP EEO Supplement

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Residents of Colorado:

Click here to request this role’s pay range.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:



No relocation

VISA Sponsorship:


Travel Requirements:


Flexible Work Arrangements:



1st - Day

Valid Driving License:

Hazardous Material(s):

Number of Openings:


Requisition ID:R201161