GSS Order-to-Cash (OtC) Associate Specialist

Job Description

Organon was established as an independent company in June of 2021 and Organon GSS is now in the process of standing up our Global Service Center. The Order-to-Cash Associate Specialist will be a key contributor in standing up OtC Operations in the Center.

You will be reporting to the OTC Regional Manager and will ensure all Order to Cash (OtC) processes and transactions comply with accounting standards, policies, SOX, and statutory requirements. You will be working within a regional scope and you will have the responsibility for the successful delivery of OtC operations for your region. You will work collaboratively and oversee the service delivery from our BPO partner and work collaboratively with Organon Customers and Organon Markets to fully understand our customers' needs and business dynamics.

Welcome to our team

You will be working with approximability 200 Finance and HR professionals located in the new GSS center based in Lisbon.

Position Responsibilities:

OtC Process delivery:

• Deliver services in accordance with agreed Service Level, Controls and Governance.
• Help to manage process risk by adhering to policies and internal controls, comply with OtC guidelines, ensuring process and SOX controls are executed in a timely and accurate fashion.
• Maintain complete and accurate standard operating procedures and related internal control documentation.
• Bring a process improvement focus, supporting implementation of best practices and a project management discipline.
• Collaborate with internal and external auditors to support successful audit results and compliance with US GAAP and company policies.
• Support training, accuracy and timely delivery of work outputs.
• Engage with process owners and other GSS Center colleagues to help identify opportunities to drive efficiencies through continuous improvement.
• Maintain professional and detailed process documentation such as global SOPs, Regional Work Instructions etc in coordination with the OtC Global Process Owner

Support Internal Stakeholders:

• Partner with stakeholders to define objectives, align expectations and ensure an “end to end” approach to process change and improvements.
• Administer 'world-class customer service' experience for customers, fellow employees and stakeholders.
• Manage relationships through collaboration, negotiation, and influence.

Secondary Language(s) Job Description:

Education & Experience:

• Bachelor’s degree in Business Administration, Finance, Accounting or other related to OtC.
• Up to 1 year of experience in Order-to-Cash processes (Order management, Billing, Pricing, Credit & collections, Cash application).
• Fluency in English and valued other European Language (German, Turkish, Spanish, other...)
• Experience working on regional or global teams.
• Experience with Internal or External Audit valued.
• Demonstrated experience working in large teams collaboratively.
• Demonstrated strong analytical and systems skills (MS Office...).
• Demonstrated ability to maintain financial controls.
• Demonstrated good oral and written communication, presentation, conflict resolution and negotiation skills.
• Pays attention to details, produces accurate deliverables, and consistently meets deadlines.
• Experience using SAP R/3 required. (Valued: experience with SAP S/4 HANA).
• Experience working in shared service centre.

Required Abilities:

• Work under pressure and independently.
• Negotiation and influence and dealing with ambiguity.
• Problem solving and critical thinking.
• Teamwork orientation with Strong customer service and collaboration mindset
• Process improvement and drive for results.
• Organizational agility and prioritization.
• Assertive Communication and proactivity.
• Deliver efficiencies, compliance, and control through standardization

Who We Are:

Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.

Search Firm Representatives Please Read Carefully
Organon LLC, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Number of Openings:

Requisition ID:R511301