Retail Distribution Center Training Specialist
The Retail Distribution Center (RDC) Training Specialistis primarily responsible for facilitating RDC Functional Onboarding all Ashley warehouse associates, ensuring associates perform their job duties correctly in compliance with all Company policies and procedures, and meet quality and productivity expectations.In addition, the Training Specialist may conduct professional development offerings for non-production, production, and supervisory associates. The Training Specialist will implementand interpret Course Surveys for the RDC Functional Onboarding program at their respective location. Based upon the results, the Training Specialist will partner with the Business Leaders and Human Resources to improve engagement and retention within the program. Additional responsibilities include assisting with the training metrics at their respective location. The Training Specialist will have indirect reporting to HR Talent Development to ensure standardization of course material across sites, maintenance & support of training equipment/materials, and leveraging learning industry best practices.
1.Facilitate RDC Functional Onboardingand certain professional development offeringsfor associates and supervisorsthroughout the Ashley Retailorganization.
2.Maintain RDC Functional Onboarding program materials in partnership with HR Talent Development-Learning Program Specialists, Safety Team and learning experience designersassigned totheonboarding curriculum.
3.Orders and stores all programsupplies in a dedicated supply room. In addition, the Training Specialist will be responsible for setting the room and individualplacemats for each new employee.
4.Plan, prepare, and deliver instruction of assigned courses using a variety of teaching methods to facilitate the learning of employees.Depending onprogram/discipline, courses may be taught in a classroom and/or online and may include different shifts.
5.Assess training success/effectiveness. Create and administer evaluations (written, verbal, competency demonstration and hands-on application). Compile the information in a manner that includesmaking recommendationsfor improvements in delivery, material, or format.
6.Responsible for classroom management including managing attendance, confirming guest presenters, arranging lunches / snacks, and assisting HR Admins.
7.Participate in identifying continuous improvement opportunities within the programs delivered.
8.Maintain professional knowledge and skills inassigned disciplines,required training certifications, andinstructional technology/delivery methods tosupportsAshley's overallgoals and objectives.
9.Perform administrative tasks such as monitoring costs, scheduling classes, setting up systems and equipment and coordinating enrollment.
10.Demonstrate the Company’s Core and Growth Values in the performance of all job functions.
Secondary Job Functions:
1.Maintain reliable attendance.
2.Actively participate in departmental meetings, training and education. Assist with training other employees and providing backup.
3.Complete other assignments and special projects as requested